We performed a comparison between Kaseya VSA and Microsoft Windows Server Update Services based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"The solution was scalable."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"We can schedule the patching of the endpoints."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"The patching is very efficient and we can rely on the alerts that we receive."
"The most valuable part of this solution is the security features that it offers."
"Provides the ability to create multiple downstream servers."
"The noteworthy aspect is the system's capability to handle an extensive range of services and workloads, with the potential for almost unlimited scalability."
"Microsoft Windows Server Update Services is an easy-to-use and stable solution."
"The most valuable feature is Server Update's stability."
"The solution performs well."
"PowerShell is a valuable feature."
"The most valuable feature is its ability to identify which updates are needed on a particular machine."
"This solution is stable."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"I believe we should include a VSA license to provide complete endpoint management."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"Our main concern is related to security. Kaseya had a ransomware attack a few months ago, and it was a big concern for us because Kaseya was the main RMM tool that we were using. We faced a lot of difficulties accessing our users and systems. So, security is our main concern."
"The technical support of the solution is an area with shortcomings that needs improvement."
"I would like to see improved virtual infrastructure management."
"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."
"More integration with different platforms would be an improvement."
"The product must improve its support."
"The ability to have more fine control within this solution is very important. It is not available for the solution in its current state."
"The database could be improved. In large environments, for example, we often get problems with reporting."
"We have some problems when we update the servers."
"I would like to see support for other operating systems such as Linux."
"Microsoft Windows Server Update Services could improve the ease of use."
"User interface is outdated and not user-friendly."
More Microsoft Windows Server Update Services Pricing and Cost Advice →
Kaseya VSA is ranked 4th in Patch Management with 29 reviews while Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 40 reviews. Kaseya VSA is rated 7.6, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Datto Remote Monitoring and Management and N-able N-central, whereas Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Microsoft Configuration Manager, Quest KACE Systems Management and Ivanti Neurons Patch for Intune. See our Kaseya VSA vs. Microsoft Windows Server Update Services report.
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