We performed a comparison between Jira and PTC Integrity based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features on offer are great. It has everything we need."
"It is a good defect tracking tool. It has a lot of capabilities and functionalities. There are a lot of graphs and a lot of tracking. It can be sprint-driven if you want."
"The solution is stable and reliable."
"I have found the most valuable features of Jira to be ticketing, life cycle workflow, definition, and creation. Many of the features are useful."
"A very comprehensive product; easy to set up and is very user-friendly."
"The most valuable features of this solution are workflow and reporting."
"The most valuable feature is its flexibility."
"JIRA's technical support is absolutely fantabulous. I had used it in the past when I was working at my previous organization. And when we wanted to link it with a framework, they helped us out with the API we were looking for."
"The solution is flexible in terms of customization. You can bend and reformat it in many ways. You can also customize the APIs and public functions."
"I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their products. Previously, customers were using different software to manage their products. However, PTC Integrity offers a solution for requirements management, test management, and even development to support live ticket management. So instead of using multiple software tools, we can use it for all these purposes."
"Complete traceability as per process requirements."
"I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn."
"We found the requirement management and the version control features to be the most useful for our client."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"The most valuable feature is traceability starting from the requirements until the end of a project."
"It's a good tool to manage software versions, update the status, and manage tasks."
"Jira can improve by making user management better. It is not easy to have visibility of who has the right to do what. Only the administrator has this visibility but there should be the option for other users too."
"I'm really new to Jira and I haven't used all of the features. However, it is quite difficult to use and manipulate. It was a little complicated for me and I don't know if it's difficult globally for others, but I had a difficult time understanding it at first. I used it for issues, epics, stories, tasks, and sub-tasks. For first-time users, Jira could be made better to help them understand."
"Jira can improve by making methodologies better, such as scrum and agile. Additionally, improvements in Kanban boards are needed."
"The thing I don't like is that it is hard to decide which dropdown options should be selected. When we try and submit it, it will state that there are certain mandates in place. It won't allow us to submit the form unless we fill out all the details."
"I manage the progress of the stories in an Excel chart with dates on work progress or thing to do. I don't like the progress or the stage changing from the stories in Jira."
"If you're not a technical person, it might not be very user-friendly."
"The solution's stability could be improved, and it could be made more robust."
"What I don't like is that perhaps there are not so many different apps that can add value over the management side of the product."
"We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."
"I would like to see better integration from the architectural side."
"There are not enough reports. People would like to see something similar to what is available in JIRA."
"For complex businesses, the internal templates could have more flexibility and compatibility."
"From my experience over the years, I believe there might be room for improvement in PTC Integrity. While it's already a good product, it tends to be slower than other software. When it becomes bulky, it slows down even more, sometimes leading to crashes or hangs that require restarting the computer before being able to use PTC Integrity again. This has been my experience multiple times."
"To be honest, the third controller system is kind of old. There are lots of transactional changes that have not been implemented in PTC. If you have a larger project, for example, whenever you give bits and need to change 10,000 files you can just commit them. But here the work style is a little more file based, so you'll have to take care of almost all the files individually. It's not a single commit like you do here, but rather you have to allocate time for each component or file that you want to check in or commit. That's a very big issue."
"The tool's web-based UI needs improvement. Some functionalities don't work yet, and querying items is slow. Also, it's not in the cloud yet. I don't know if they'll do it in the future because they already have core agreements with customers. If they offer these functionalities, customers will likely buy their product."
"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 266 reviews while PTC Integrity is ranked 10th in Application Lifecycle Management (ALM) Suites with 12 reviews. Jira is rated 8.2, while PTC Integrity is rated 7.4. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of PTC Integrity writes "Helps to create tasks, change requests and documentation". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas PTC Integrity is most compared with Codebeamer, Polarion ALM, Microsoft Azure DevOps, Jama Connect and IBM Rational ALM. See our Jira vs. PTC Integrity report.
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