We performed a comparison between Jira and Smartsheet based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to deploy in the cloud and other environments. It is also easy to view the reports of the sprint review or the sprint plan and the relation between the backlog and the repositories."
"This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."
"Scaling the product wouldn't be difficult."
"We can cope with processes easily without adapting the tool, but adapting the tool to processes."
"Jira has been a good l tool for collaborating across large groups of people. The JQL feature is powerful and easy to use."
"It is easy to integrate Jira within our current IT environment. Jira has connectors and supports various integration."
"There are a lot of different plugins for Jira. Unfortunately, we did not test so many and the big pain point for us is the rigorous handling and the roadmap of Jira. We have a portfolio and structure plugin and we have our story map plugin in Jira"
"The product provides high flexibility to create new workflows quickly."
"I like that Smartsheet integrates Excel with a cloud-based project management software."
"It's very user friendly."
"For doing project plans what was really valuable is the ability to do a predecessor."
"The tool reduces manual labour and it is user-friendly."
"It operates as an enhanced and versatile version of Excel, offering a wide range of capabilities that allow you to accomplish various tasks and operations."
"Enables coordination and sharing of information that is relatively inexpensive."
"As I am in the corporate legal department, I have to deal with a number of contracts and sometimes it's hard to keep up with email transactions. Having the tracker sheet and being able to build dashboards and workflow has been quite valuable."
"It is a stable and scalable solution."
"Jira has recently updated their UI, but more can be done to make it even better."
"There's a really steep learning curve for configuration."
"Could offer an improved user experience."
"I have noticed a problem with Jira in the Philippines. In the Philippines, there are only a few companies that offer local support, which is alarming."
"I would like to see visualization of release planning. I can list the releases and I can give dates to releases, but to show how they are happening on a timeline, I would need to order the Portfolio part. But just for this, it may be too much to use the Portfolio for that."
"The way to configure it can definitely be improved. It is very difficult and complex to configure. Its configuration should be simplified."
"The support could be improved."
"The solution can improve by including test management functionality in a native bundle without plugins."
"You were forced to create a new tab rather than add another sheet."
"The dashboard is not user-friendly, it needs improvement."
"Maybe the solution could be a little bit more flexible."
"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."
"They should improve the solution's integration with API."
"I think it is all going to be about APIs in the future and I don't think Smartsheet is doing a lot in that regard. They have some integrations with Jira, but you have to pay for them."
"It would be beneficial to enhance user-friendliness and make it less complex while maintaining its overall excellence as a product."
"Areas for improvement in Smartsheet include better integration capabilities with other technologies through APIs and addressing limitations in reporting functionalities."
Jira is ranked 5th in Project Management Software with 266 reviews while Smartsheet is ranked 4th in Project Management Software with 34 reviews. Jira is rated 8.2, while Smartsheet is rated 8.2. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Planview PPM Pro. See our Jira vs. Smartsheet report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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