We performed a comparison between Kace Systems Deployment Appliance and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"Intune's most valuable features are the device, compliance, and configuration policies."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"At the moment, Autopilot is the most valuable feature."
"We have one MDM that works with Windows, iOS, and Android."
"One of the main features of the solution is it allows the management of many devices in different ways."
"We have found the solution is capable of scaling."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"Its ticketing is pretty good."
"It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer."
"There have to be made some improvement in WSUS and control in other non-Microsoft products updates."
"This solution captures all the devices in our infrastructure."
"The solution is stable."
"It does the job and meets our needs. With everybody working remotely these days, we are using this solution to deploy everything. The deployment of PCs is easy."
"Microsoft Configuration Manager helps with patch management."
"Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace."
"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"The technical support could be improved."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"I have heard feedback that the imaging is slow. It takes somewhere around an hour to image one PC."
"I currently need to increase my compliance level in the patching processes which this solution could improve on."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"They need to improve the support for the Mac operating system."
"I would like to see an agentless version of the solution."
"The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated."
"The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed."
"Microsoft Endpoint Configuration Manager could improve the integration."
"In spite of us being a premier customer we find the support unsatisfactory."
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Kace Systems Deployment Appliance is ranked 28th in Configuration Management while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. Kace Systems Deployment Appliance is rated 7.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kace Systems Deployment Appliance writes "Straightforward to use with good ticketing but accessing inventory needs to be easier". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". Kace Systems Deployment Appliance is most compared with , whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager.
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