We performed a comparison between Marketing Creatio and Microsoft Dynamics CRM based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management."The elements of Campaigns allow you to automate a marketing activity from start to finish, not requiring human intervention in the process itself."
"It's a good solution for enterprise-level companies."
"Microsoft Dynamics CRM has plenty of valuable features."
"The most valuable features of Microsoft Dynamics CRM are the accessibility of the service because we can access it either in the office or when we're out in the field."
"Multifeatured CRM software with good stability and scalability."
"We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner. This solution provides a platform where there is visibility of all customer interactions, with efficient follow-up."
"The Outlook calendar has been very helpful for us."
"Microsoft Dynamics CRM is a comprehensive solution and is well-integrated into other Microsoft solutions, including ERP solutions. Additionally, it is feature-rich."
"The history of engagement with our customers, including all conversations, has been most valuable when using this solution."
"I would like to see support for new social communication tools, and improvements to the web page monitoring capabilities."
"A built-in automation engine to automate parts of workflows would be beneficial. That's the feature I'd be most happy to see expanded. It's currently tagged as simple automation, but I'd love some predictive capability."
"We had to do some customizations on top and it got a bit cumbersome."
"Out of the box, the solution doesn't really have a desirable user experience. We have to set it up and customize it to meet our needs."
"The solution could improve by having better integration documentation."
"The solution should improve the user experience in the process of creating and activating offers."
"Microsoft Dynamics CRM could improve the built-in reports. The ones that are included are pretty generic unless you subscribe to Microsoft BI, which is an extra fee. They should offer the reports without having to purchase a separate subscription for Microsoft BI. However, the reports in Microsoft BI are fantastic."
"The solution could have better dashboards and the Microsoft operating system could be more intuitive."
"Technical support could be faster and more responsive."
Earn 20 points
Marketing Creatio is ranked 15th in Marketing Management while Microsoft Dynamics CRM is ranked 3rd in Marketing Management with 68 reviews. Marketing Creatio is rated 9.0, while Microsoft Dynamics CRM is rated 7.8. The top reviewer of Marketing Creatio writes "Manage campaigns from start to finish, good integration, and a powerful email template builder". On the other hand, the top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". Marketing Creatio is most compared with , whereas Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com.
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