We compared Microsoft Defender for Cloud Apps and Netskope CASB based on our users’ reviews in five categories. After reading the collected data, you can find our conclusion below.
Comparison Results: Microsoft Defender is the preferred option over Netskope due to its integration with other Microsoft tools, user-friendly interface, and affordability for smaller businesses. Netskope has a large client base and impressive features like cloud app authorization and regulatory classification, but lacks integration and has reporting and support limitations. Microsoft Defender offers superior threat protection and coordination for detecting and responding to threats.
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The most valuable feature is the seamless integration across different clouds."
"The feature that helps us in detecting the sensitive information being shared has been very useful. In addition, the feature that allows MCAS to apply policies with SharePoint, Teams, and OneDrive is being used predominantly."
"We have become more aware of what services our users are using, how often they are using them, and what data is being sent out of the organization and to which services. So, it is really a lot about visibility and helping us make decisions based on that. It drives some of our policy decisions for adding extra security controls."
"Everything from Microsoft is integrated. You receive regular reports on them all. You can push your reports, logs, and security alerts, which are all integrated. It is crucial that these solutions work natively together to deliver coordinated detection and response across our environment."
"Threat detection is its key feature, and that's why we use this tool. It gives an alert if a PC is attacked or there is any kind of anomaly, such as there is a spike in sending emails or we see an unauthorized website being accessed. So, it keeps us on our toes. We get to know that there is something wrong, and we can isolate the user and find any issues with it. So, threat detection is very robust in this tool."
"On-demand scanning is the most valuable feature. In addition, it's a fairly fluid product. It syncs back to the cloud and provides metrics. It's pretty intelligent."
"Shadow IT discovery is the feature I like the most."
"The most valuable feature is the ease of management. It's important."
"A feature that was valuable was the built-in website classification or safety ratings. Different websites would be rated according to analyses that the Netskope team had done, and we built policies on some of those scores. If the website scored less than a certain percentage, then we would have a different user experience around how the site would interact with the clients."
"Netskope is a one-platform security product that provides security functions. It is the most advantageous product in the Japanese market."
"The interface is good."
"The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized."
"Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction."
"Technical support is good. They are very helpful and quick to resolve any issues we have."
"I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust."
"The detection capability is very nice and lightweight."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"I would like more customization of notifications. Currently, you either get everything or you get limited information. I would like to have something in between where we can customize the data that is included in notifications."
"It takes some time to scan and apply the policies when there is some sensitive information. After it applies the policies, it works, but there is a delay. This is something for which we are working with Microsoft."
"The response time could be better. It will be helpful if the alerts are even more proactive and we can see more data. Currently, the data is a little bit weak. It is not complete. I can't just see it and completely know which user or which device it is. It takes some effort and time on my part to investigate and isolate a user. It would be great if it is more user-friendly or easy for people to understand."
"The technical support team has room for improvement."
"I would like to see them include more features in the older licenses. There are some features that are not available, such as preventing or analyzing cloud attacks."
"I would like for it to be available on Mac and for it to support all of the features of Microsoft financing products. It is really for Windows."
"The integration with macOS operating systems needs to be better."
"The interface needs to be more user-friendly."
"The solution is still pretty new to the CASB environment."
"In some cases, when you have a lot of policies, it can get confusing for users and you can get lost in the GUI."
"There could be better integration with other solutions."
"Technical support and the user interface could be improved."
"The CSPM model needs to improve."
"The solution's implementations can be made much easier because, currently, it is complex in nature."
"Third party integration with other cloud applications could be improved. Sometimes the API won't be working, but Netskope is taking it seriously. They accept all the feature requests, and they are trying to provide whatever we ask from them."
"I would like to have an identity theft protection function."
More Microsoft Defender for Cloud Apps Pricing and Cost Advice →
Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 30 reviews while Netskope is ranked 4th in Cloud Access Security Brokers (CASB) with 35 reviews. Microsoft Defender for Cloud Apps is rated 8.4, while Netskope is rated 8.4. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Cisco Umbrella, Prisma Access by Palo Alto Networks, Qualys VMDR and Microsoft Defender for Identity, whereas Netskope is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Cisco Umbrella, Skyhigh Security and Forcepoint ONE. See our Microsoft Defender for Cloud Apps vs. Netskope report.
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