We performed a comparison between Microsoft Dynamics 365 Business Central and SAP ERP based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP ERP is designed for medium to large sized organizations and users feel it can cover potentially every business process in an organization. The solution offers robust control and governance and is very stable. However, in terms of deployment and technical support, users are happier with Microsoft.
"The solution has good dashboard functionalities and export functionalities."
"Its most valuable feature is the user interface."
"The solution is easy to use, flexible, and customizable."
"It is a stable solution."
"We like the manufacturing and case management modules."
"Microsoft Dynamics NAV's most valuable feature is the integration with other Microsoft solutions."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"Has good integration with Power BI."
"SAP has provided a much more integrated platform for managing our manufacturing business."
"The most valuable features of SAP ERP are the general operations. It has a good way to manage a business and do financial reporting. Overall we are happy with the robustness of the solution."
"MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same material at the same time."
"This is a robust solution with a lot of control measures."
"It gives us full control over each change, to the level of the individual field in a master record, including certificates."
"It integrates everything into one process."
"SAP ERP has a good user interface with a lot of functionalities and good interface options."
"The product’s most valuable feature is a centralized system integrating different departments within the organization."
"There is a book for Microsoft Dynamics 365 Business Central explaining how to use it. But it is not easy to use, and it is not easy to learn."
"The Power BI integration could be more seamless."
"The performance and virtual machine backup is not good with this solution and need improvements."
"They need to improve their processes."
"I wouldn't say that Microsoft Dynamics is very scalable."
"The formulas in Power BI could be simpler. Sometimes, it's difficult to figure them out, but I am part of a lot of communities that work with us, so we help each other."
"There is room for improvement in terms of compatibility."
"In Thailand, the support here could be better. The process to get an answer is too long."
"It is not flexible for the users. SAP works in a specific way, and the users and the processes have to adapt to the way it works. It is hard to customize it to the level that we need for our work. It is not easy to get new extensions for process functions, modules, or activities."
"The system is very big. It is not exactly user-friendly, due to the fact that it's so massive and complex."
"The service could be more user-friendly in the area of transition codes."
"It is very expensive to customize to meet compliance with regulations in some countries."
"It is a little difficult to use."
"There will always be something within our business that it won't fit."
"I think that implementation could be simplified."
"If big companies are going for SAP and they would like to install it, they should know that it still needs time. Implementation will cost a lot of money."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP ERP is rated 8.2. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, Epicor ERP and Odoo, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Odoo. See our Microsoft Dynamics 365 Business Central vs. SAP ERP report.
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We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.