We performed a comparison between Microsoft Dynamics AX and SYSPRO based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."Support is really good."
"The most valuable feature of Microsoft Dynamics AX is customization."
"The most valuable feature I've found is the UI functionality."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"It has the same UI and is very similar to any other Microsoft product."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"Dynamics AX provides a lot of functionality."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
"There are so many errors."
"Our version has performance issues so it gets stuck and is slow."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"The implementation was completed within one month."
"There is also slowness in database backup."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
Earn 20 points
Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews while SYSPRO is ranked 28th in ERP. Microsoft Dynamics AX is rated 7.6, while SYSPRO is rated 6.0. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of SYSPRO writes "A great choice for straight manufacturing, but not suitable for complex manufacturing models". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Oracle Fusion Cloud ERP, whereas SYSPRO is most compared with SAP ERP, Microsoft Dynamics 365 Business Central and Epicor ERP.
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