We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Since the tool has a graphical user interface, it's easier for us to access the server."
"Installing Microsoft Desktop Services is straightforward."
"The solution is really fast."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"The product's initial setup phase was easy."
"The solution works on Microsoft servers."
"The solution offers good value for money."
"It's scalable enough for our needs and very reliable."
"The tool's most valuable features are pricing and easy management."
"The initial setup is simple."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The solution is very fast."
"The price is too high."
"We've had issues with security breaches."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"The performance of Remote Desktop Services could be better."
"The solution is unsuitable for direct external internet connections. You must set up a VPN and password handling to use it."
"The only issue I experienced was with the initialization of the session, which affected the stability of the solution."
"Sometimes difficult to set up without the requirement for login credentials each time."
"We find the services are not as transparent as we would like for our integration with Citrix."
"The solution should add more options and tools for shortcuts, administration, etc."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"Splashtop Remote Support needs to improve customization."
"The integration features could be better."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, TeamViewer, LogMeIn Rescue, ConnectWise ScreenConnect and Parsec. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
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