We performed a comparison between Microsoft Remote Desktop Services and TeamViewer Tensor based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's simple and easy to use."
"The most valuable feature is the ease of use."
"The solution now includes a multi-screen feature which is great."
"The most valuable features are the desktop session and desktop virtualization."
"The most valuable features of the solution are ease of use and the simple environment."
"The product is stable."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"The most valuable features are it is fast and cost-effective."
"Remote desktop sharing is one valuable feature of the solution."
"This product is very simple to use and you can connect whether you are behind a firewall or not."
"The most valuable feature of TeamViewer Tensor is the remote access."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"We've had issues with security breaches."
"The reliability of the solution could improve."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"It could be made simpler from a management perspective."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"The solution could include more AI (Artificial Intelligence)."
"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."
"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while TeamViewer Tensor is ranked 7th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer Tensor is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer Tensor writes "A user-friendly and stable solution providing remote desktop sharing functionality to its users". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access, whereas TeamViewer Tensor is most compared with TeamViewer, TeamViewer Pilot, BeyondTrust Remote Support and Parallels Access. See our Microsoft Remote Desktop Services vs. TeamViewer Tensor report.
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