We performed a comparison between Morpheus and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Morpheus provides a very easy and one-click solution to scaling up and down."
"It supports many features, and it also supports some of the automation that Cloudify supports. So, in addition to just giving you basic platform management—such as the ability to deploy virtual machines and have multitenancy to log in and perform all of your basic platform management tasks—it also supports automation. You can, for example, spin up three virtual machines, and you can have each virtual machine configure each other. You can do service chaining with it. You can run scripts in Dash and Python, or you can use tools like Ansible, Puppet, or Chef. All of this is just built into the tool. It is a very powerful tool."
"The most valuable feature of Morpheus is its strong integration with vSphere Cloud."
"The most valuable feature for me was cost optimization."
"The multi-cloud integrations and the DevOps and operational integrations are the most valuable. Morpheus platform is a centralized set to manage different clouds and your on-premise platforms. It does a very good job of what it is designed to do. It is very good in terms of features. It is extremely stable and easy to install. It is also very scalable. Their support is also extremely good."
"Morpheus is an intuitive solution that is very easy to use."
"The user interface of the application is exceptional."
"The most beneficial features for us were the API integrations with various cloud vendors like Nutanix, VMware, AWS, Azure, and GCP. It saved us the effort of doing that work ourselves."
"I am impressed with the tool's ability to track information in an easy way."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"The scalability of ServiceNow is good."
"It helps streamline management and processes."
"ITOM communicates information about incidents and maintains them. It handles tickets change, manages service networks, and reduces IT service downtime for the organization."
"The most important features of ServiceNow IT Operations Management are the discovery service mapping and orchestration."
"I like the tool's discovery feature."
"The dashboard maintenance is very good, and the tool doesn't get stuck."
"There is room for enhancement in integrating Morpheus with other solutions."
"The solution's pricing and customization need to improve."
"We had to put in much effort ourselves since Morpheus's support wasn't always available to help us."
"Morpheus is working hard on creating an integration framework due for release in Q2 2021 which will allow clients to create their own interfaces and integrations into any 3rd party product that has a full-function API. Morpheus is also heavily focussed on enhancing the container management side to compete head-to-head with Openshift and CloudForms in Q3 2021."
"The service is limited and somewhat lacking."
"The tool could support virtual network functions better. It is really good at doing enterprise-type of things, but one of the things on which we're working with them is loading very complex virtual machines with it, such as Juniper SRX routers. It needs to support more complex virtualized resources a little bit better. Aside from that, it is a terrific tool. We really like it."
"We've been facing some challenges with Morpheus due to its design for public cloud usage."
"I faced a few problems while deploying."
"An area for improvement for ServiceNow IT Operations Management is making service mapping and discovery easier for non-IP devices."
"The tool can be improved by including more detailed information to assist new users."
"The time for deployment of ServiceNow IT Operations Management depends on many factors. It's a SaaS application, it should not take too long, but if you want to define the tool based on your processes, then it would take some time. It fully depends on the company's complexity. There are out-of-the-box product flows and if you want to use them, you can from day one. However, if you want to customize it and change it to your company's practices, then it will take more time. The setup could be faster."
"The out-of-the-box reporting feature is not as user friendly as other tools."
"The initial setup phase was hard and could be made easier."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
"ServiceNow IT Operations Management could be improved by providing more user customization options."
More ServiceNow IT Operations Management Pricing and Cost Advice →
Morpheus is ranked 7th in Cloud Management with 9 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 35 reviews. Morpheus is rated 7.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Morpheus writes "An intuitive solution that can be used for blueprints, automation, and self-service". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Morpheus is most compared with VMware Aria Automation, Nutanix Cloud Manager (NCM), CloudBolt, vCloud Director and Cloudify, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and Elastic Observability. See our Morpheus vs. ServiceNow IT Operations Management report.
See our list of best Cloud Management vendors.
We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.