We performed a comparison between MuleSoft Composer and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is easy to use. You don't need programming skills to use it."
"The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues."
"The prebuilt connectors have saved our customers a lot of time and money."
"The advantage of using MuleSoft as part as the Salesforce ecosystem is that anything new they build is guaranteed to work with the new features that are coming from the other side."
"Webhooks are the most valuable feature of Zapier."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"The initial setup is pretty easy to do."
"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
"This solution could be improved by offering more integrations with other platforms."
"The technical support team's response time must be improved."
"MuleSoft Composer needs to improve its interface and scalability."
"One additional feature they could add might be something like regional prices. Since we're based in Brazil, we pay in dollars but earn in Brazilian Real."
"The solution does not work properly when we apply filters and we get errors."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
MuleSoft Composer is ranked 13th in Cloud Data Integration with 4 reviews while Zapier is ranked 9th in Cloud Data Integration with 41 reviews. MuleSoft Composer is rated 8.0, while Zapier is rated 8.6. The top reviewer of MuleSoft Composer writes "Handles a wide variety of data sources and efficiently organizes and manages integration processes". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". MuleSoft Composer is most compared with Mule Anypoint Platform, Workato, Celigo Integration Platform, Microsoft Azure Logic Apps and Jitterbit Harmony , whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and Coupler.io. See our MuleSoft Composer vs. Zapier report.
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