We performed a comparison between N-able Cove Data Protection and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"The product is simple to use and manage. The customers have access to verify the backups."
"The ease of use and the console are great."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"The monitoring makes it very easy to check whether a backup has gone bad."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"It is an easy system to use. The support, if needed, is always willing to help."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"Stability-wise, I rate this solution a nine out of ten."
"It's not easy to scale it."
"Replication to Forever Cloud."
"I am impressed with the tool's reporting and UniView features."
"The most valuable feature of Unitrends for me is the automated feedback"
"The simple and fast restore routine."
"A disaster recovery console would be an improvement for the product."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"The recovery side, the restore side, could be a little more optimized."
"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"The ability to run just differentials without pulling the full on your archive."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"Network-based storage stability could be improved."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"I would like to see more storage options for the free version."
N-able Cove Data Protection is ranked 15th in Backup and Recovery with 20 reviews while Unitrends is ranked 45th in Backup and Recovery with 34 reviews. N-able Cove Data Protection is rated 9.2, while Unitrends is rated 7.8. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Arcserve UDP. See our N-able Cove Data Protection vs. Unitrends report.
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