We performed a comparison between Nagios XI and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"The dashboard allows you to see what's going on in the overall system."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"It just works as advertised and serves the purpose for which we got it."
"Good at managing updates and for remote support."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The most valuable feature we have found currently is probably patch management."
"The tool's most valuable feature is third-party application updates."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The installation and monitoring need improvement."
"The Configuration Wizard needs improvement, because not all vendors are present."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"The interface could be more user-friendly."
"I would like to see support for notification via SMS."
"Nagios XI can improve its GUI for users with a new look."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"NinjaOne's dashboard could be easier to use."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"Lacks sufficient integrations with other PSAs."
"I want NinjaOne to improve the reports."
"The graphical user interface could be improved."
"The solution could improve by optimizing the internet connection being used."
"The NinjaOne distribution server is highly dependent on an active directory."
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Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews while NinjaOne is ranked 29th in Network Monitoring Software with 15 reviews. Nagios XI is rated 8.2, while NinjaOne is rated 8.0. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, ConnectWise Automate and Kaseya VSA. See our Nagios XI vs. NinjaOne report.
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