We performed a comparison between NetApp SnapCenter and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Most banks and financial institutions use the solution."
"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."
"It has very fast backup and can handle a huge amount of data. It also enables really fast recovery."
"The reporting feature has been particularly beneficial to upper management... When you do manual backups, you do not get the benefit of seeing successes and failures and how often you have to do restores. With SnapCenter, you get all of that."
"We have been very satisfied with the technical support's help. Their knowledge level is great. For a noncritical question, they will get back to us within a day."
"The initial setup was straightforward."
"Journaling is by far the most valuable feature. We have used it several times for customers who have gotten ransomware and had to do a rollback. Having the right time period was important. Some of them had their backups encrypted. So, they didn't encrypt the Zerto machine seven days previously, and we were able to bring that back up."
"I found VM level replication and being able to group the VM levels to be valuable. I like not having to worry about whether a particular VM is in the right storage group; some of those sorts of things would trip us up previously."
"The replication and recovery features are the most valuable... On two occasions, other departments in our organization reported issues with specific virtual machines. We used the checkpoint feature of the Zerto to enable the recovery of those machines to a point that was a few minutes prior to the problem."
"The testing features are the most valuable features of this solution. We use the failover test feature not just for testing failovers and disaster recovery, we've also had clients use it for development purposes as well as patching purposes to test patches. We can failover the VM and then we can make any changes we want without affecting production. It's a nice sandbox for that usage."
"The way we can use checkpoints from each VM to restore them is an excellent feature, and the replication is great."
"We can use Zerto to help protect our VMs."
"Being hardware agnostic is nice in that we don't really need a 15 second recovery time. It's easy to use. It's always doing updates behind the scenes. These are the positive things. The setup is pretty easy. Building out the VPGs is pretty easy. And it works like it's supposed to."
"We work a lot with customers that need disaster recovery and the best possible migration approaches, and Zerto helps them minimize the amount of effort it takes to finish their upgrades or migrations."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be."
"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."
"The tool could be faster."
"When you have role-based access, for example, it's a bit of a problem that the person who creates the backup job is the owner of it. We are struggling a bit with this, that everyone has the same view and the same permissions in there."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
"I want to see a few more features add that will help our team in managing solution better."
"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."
"From the relationship standpoint, we have never had a local rep in South Bend, Indiana. It has always been somebody in Boston, and there is not a lot of communication. That is one of the big things. We would like help driving the business and talking to our sales people as well as more involvement from them. We could really utilize it more, drawing more customers in, but we need help with that."
"I would like to see some improvements with APIs going into the cloud so that they can more natively orchestrate the migration point-to-point without special hands-on configuration. Azure does some of that natively by having an agent on the VM, but Zerto could improve on its APIs into Azure or Google so that spinning up works more natively in that environment. It would make things smoother."
"I don't have any input for improvement or a critical feature request at this moment. If anything, a lower price is always better."
"I wish Zerto had better file restoration capabilities. We have not been able to use that because of the limitations of Zerto's de-duplication technology."
"The alerting has room for improvement as it is the biggest pain point with the software. It is so bad. It is just general alerting on or off. There are so many emails all the time. You have no control over it, which is terrible. It is the worst part of the entire application. I have voiced this to Zerto hundreds of times for things like feature changes. Apparently, it's coming, but there is nothing concrete as to when you can do it."
"We would like the LTR function to be able to retain the past 12 months."
"The only thing I really don't like about Zerto is that the ZVM has to be a Windows server. I can spin up any OBA template whenever I want to, but if it has an OS that's tied to it, then I have to involve the OS team from my company. That drives me crazy."
"We have had issues with licensing, where the license we've been given by Zerto support doesn't include VSS replication, which was a pain at the time."
NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. NetApp SnapCenter is rated 8.0, while Zerto is rated 9.0. The top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, NetApp Cloud Backup and Dell Avamar, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and VMware Cloud Disaster Recovery. See our NetApp SnapCenter vs. Zerto report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
