We performed a comparison between NETSCOUT nGeniusONE and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."
"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"It is an easy-to-scale platform."
"We build application dashboards and performance indexes for locations."
"It is a scalable solution."
"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"Zabbix is both stable and scalable."
"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
"Zabbix is very easy to implement."
"SNMP monitoring, source discovery, and alert triggering are most valuable."
"Zabbix is scalable."
"Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."
"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."
"The solution is stable."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The solution is not easy to install."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"The stability is only fair. It goes down a lot."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"The reports are not great and should be improved."
"The System Center Operations Manager can be improved."
"The solution needs to add remote features."
"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."
"It could be more stable."
"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."
"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."
"The user interface could be better."
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NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. NETSCOUT nGeniusONE is rated 8.2, while Zabbix is rated 8.2. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas Zabbix is most compared with Centreon, Checkmk, Nagios Core, Amazon CloudWatch and SolarWinds NPM. See our NETSCOUT nGeniusONE vs. Zabbix report.
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