We compared NetSuite ERP and QuickBooks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Ease of Deployment: NetSuite ERP's setup process can vary in complexity and may take one or two months to complete. It may need someone with expertise to handle integration. QuickBooks has a simple setup that takes less than a month.
Features: NetSuite ERP is a flexible platform that can handle multiple subsidiaries. Users praise its comprehensive reporting capabilities. It is particularly suitable for larger organizations and seamlessly integrates with other software applications. QuickBooks is praised for its user-friendly interface, its convenient bank reconciliation feature, and affordable pricing.
Room for Improvement: NetSuite ERP could enhance its user experience and interface design. Users would like more customization options and better features for managing manufacturing and warehouses. QuickBooks could improve its reporting capabilities, file exporting and importing, and search functionality.
Pricing: NetSuite ERP has a relatively expensive setup cost, particularly for smaller organizations. The cost is determined by the number of modules and users, with additional charges for extra modules. In contrast, QuickBooks is generally perceived as affordable and inexpensive. However, there are apprehensions regarding the transition to a subscription model and the need to pay for an entire year in advance.
ROI: NetSuite ERP provides a quick return on investment by efficiently managing international operations and handling multiple currencies. On the other hand, QuickBooks offers a noticeable and satisfactory return on investment, particularly for small businesses.
Service and Support: NetSuite ERP is praised for its customer service, with satisfactory support and high ratings. However, opinions vary regarding response time and customization. QuickBooks has mixed reviews, with some users finding the support good but others facing difficulties in obtaining the appropriate assistance.
Comparison Results: NetSuite ERP is praised for its multi-subsidiary functionality, flexibility, and extensive reporting capabilities, while QuickBooks is valued for its ease of use, familiarity, and bank reconciliation feature. NetSuite ERP is better for larger organizations, while QuickBooks is more affordable for small businesses. NetSuite ERP offers more customization options and integration capabilities, while QuickBooks lacks in these areas. NetSuite ERP is considered expensive, especially for smaller organizations, while QuickBooks is generally affordable. Customer support for both products has mixed reviews, with some users finding it satisfactory and others facing difficulties in obtaining desired information.
"It offers reporting flexibilities that were previously unavailable to us."
"NetSuite ERP is good for a trading company that involves buying and selling."
"It is a very solid product for finance and procure-to-pay processes."
"NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level."
"The user interface is very good."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"There are valuable security features including software access security (login password), data backup (getting all transactions and data from the previous bookkeeper), and an audit trail that is available when changes are questioned."
"they even thought about different industries, so that if you're in a service industry, if you're in a retail industry, or you're in construction, they have set up some of the initial out-of-the-box setups, so that you have something that looks kind of like your industry. So for me, I'm an accountant consulting. I do not need an Account called "Dental Equipment." It's flexible to fit your industry."
"The solution is stable."
"The most valuable feature is its decent accounts payable module. It works pretty well."
"QuickBooks is known for its inventory and manufacturing features, it's a versatile accounting software that covers various aspects of financial management."
"The most valuable feature of the solution stems from its reporting capabilities."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"It gave me excellent tracking of my finances."
"The pricing is high."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"The solution's initial setup process was complex."
"I would like to see improved customization options in NetSuite ERP, possibly through generative modules, to enhance flexibility and efficiency."
"An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up."
"In NetSuite ERP, they should focus on offering better customization options."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"If they could provide more integration options to connect with different products, that would be ideal."
"As of right now, you cannot edit secondary lists in a batch feature."
"While the data protection is commendable, there is room for improvement in the dashboard."
"The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"We would like to have data conversion and upload applications included, without having to pay separately for them."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
NetSuite ERP is ranked 1st in Billing Software with 33 reviews while QuickBooks is ranked 3rd in Billing Software with 16 reviews. NetSuite ERP is rated 7.8, while QuickBooks is rated 8.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of QuickBooks writes "Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement ". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas QuickBooks is most compared with Puzzle, IBM Maximo, Salesforce Quote-to-Cash and SIRIUS Abak360. See our NetSuite ERP vs. QuickBooks report.
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