We performed a comparison between Trellix Endpoint Security and NetWitness XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. NetWitness XDR is commended for its prompt threat response, seamless integration capabilities, and user behavior analytics. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. Users say NetWitness XDR could improve its threat intelligence and investigation. Some suggested updates to its reporting engine.
Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. NetWitness XDR provides effective 24/7 technical support. While some were satisfied with the response times, others experienced delays of up to 48 hours.
Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Some users found the initial setup of NetWitness uncomplicated, but others faced challenges.
Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. The total cost of NetWitness XDR depends on the environment and the number of endpoints. Larger users can receive discounts, but users say the solution might be too pricey for smaller companies. NetWitness XDR provides various licenses, including some that feature premium support.
ROI: Users reported saving time by implementing Trellix Endpoint Security. NetWitness XDR has demonstrated positive outcomes by improving threat detection capabilities and facilitating digital forensics.
Comparison Results: Our users prefer Trellix Endpoint Security over NetWitness XDR. Users praised Trellix's extensive management capabilities, low resource usage, and reasonable price. NetWitness XDR receives mixed reviews for its slower performance, and complex licensing. Users also that NetWitness could improve its threat intelligence and user interface. Trellix Endpoint Security earned positive feedback for its customer service and support, while some NetWitness users were unsatisfied with response times.
"Email protection is the most valuable feature of Microsoft Defender XDR."
"The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management."
"The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"I like the easy integration and advanced possibilities. We can implement it at customer sites in a few clicks, but we can also dive deep and drill down to extended features. There's a very good starting point to get into this product and all the features from Defender."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"The portal is quite user-friendly. There is integration with Office, Intune, and other products from the same portal. From there, we can see which policies are installed on a particular machine. We also can manage devices, groups, and tagging."
"RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
"It's a scalable solution. We have around five to eight customers using RSA NetWitness Endpoint, and we hope to increase the number of users."
"This solution allows us to locate the malware in real-time."
"The interface of this solution is very flexible and easy to use."
"It is stable. We have been using it for some time, without any issues."
"Technical support is knowledgeable."
"The stability of the RSA NetWitness Endpoint is very good."
"We've contacted technical support several times. They've been very good. They have been able to help us resolve our issues."
"The most valuable features are the prevention layer that detects the signature value and prevents threats in the network."
"A big advantage of McAfee Endpoint Security is the ability to manage very big environments. We are supporting environments with 200,000 to 300,000 endpoints. The ability to manage with one single console is very important for us. McAfee has phenomenally improved in terms of detection. It provides real-time detection and response with the error, Real Protect, and reputations. It is not only based on signatures but also on behavior analytics, artificial intelligence, or machine learning. We have environments that never had issues with ransomware in the last 20 years. McAfee has a very good performance in this field."
"The loss prevention feature would be the most valuable."
"I feel McAfee Endpoint Security to be a good, mature product."
"Technical support is always available and very helpful."
"Trellix Endpoint Security's dashboard is very flexible, and I can create my own user-specific dashboard depending on user privilege or preference."
"The product’s stability and security features enhance user protection and organizational security."
"The solution scales well."
"When we do investigations, it would be better if Microsoft could populate the host dashboard more. When we open any host for investigation, we want the entire timeline of what is happening on the host, including all the users logging in, their hardware, Windows version, etc."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"At times, there may be delays in the execution of certain actions and their effects."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"Offboarding latency should be reduced. Even after a device has been successfully offboarded using a particular offboarding script, it still shows up as onboarded."
"NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious."
"The integration of the solution needs to be improved. The dashboard needs lots of updates as well. In the next release, we would like to see advanced fraud detection features."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"This solution needs an upgrade in reporting. I have heard from RSA that they are working on this, but as of yet it is not available."
"We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues."
"The threat intelligence could improve in RSA NetWitness Endpoint."
"I would like to see Security Orchestration and Response Automation (SOAR) integration."
"The initial setup requires a high level of skill."
"Every time we open a ticket with McAfee, their response differs and they are not consistent."
"We don't like the solution since it requires much memory consumption and consumes much CPU resources."
"On the next release, they should build an easier way to see a repair option within the McAfee icon on your system tray. If there was an issue, you should be able to contact the user or just right-click on "repair". That would be a very good feature to add. That could be a place of improvement, just adding that button, or customizing it."
"We know that McAfee isn't the best antivirus and it can't protect us 100%, although we are okay with the level of protection that it gives us."
"Support-wise they need to be better."
"Tech support is not as helpful as they were in the past."
"I would like this solution to do what Palo Alto traps does because I would only need to run this one product."
"They can improve its resource consumption, such as memory, and maybe provide better or smaller updates. It always takes a lot of resources, but it has been getting better. I have been using McAfee products for the last 20 years or so, and I know it is getting better."
NetWitness XDR is ranked 41st in Endpoint Protection Platform (EPP) with 15 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 95 reviews. NetWitness XDR is rated 8.0, while Trellix Endpoint Security is rated 8.0. The top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), CrowdStrike Falcon, SentinelOne Singularity Complete and Microsoft Defender for Endpoint, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our NetWitness XDR vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.
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