We performed a comparison between Odoo and Zoho CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I find the most valuable about Odoo is its simplicity."
"The most valuable feature of Odoo is the integration it provides and the many modules available."
"It allows us to organize and improve portfolio management."
"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses."
"The most valuable feature of Odoo is the fingerprint feature."
"With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options."
"Odoo's setup phase is easy."
"We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."
"For the most part, the solution is stable."
"The most valuable feature of Zoho CRM is its ease of use."
"The solution has an efficient notification feature."
"Zoho CRM is very simple and easy to use."
"The most valuable solution of Zoho CRM is lead management and analytics. It has a powerful analytics tool."
"The product is customizable."
"Customer tracking, order management, sales tracking and PO tracking provide efficiency."
"Zoho CRM has been a really good product. From a basic CRM perspective, we use it to maintain the details of our company's customers."
"Odoo has room for improvement in industry-specific features."
"The price of the solution could be reduced to improve the overall offering."
"Odoo provides their apps on mobile, but it is not good enough, especially for my clients."
"Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"The performance can be slightly improved for the customization interface."
"The range of choices and functionalities has space for enhancement."
"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."
"They should provide an option to customize modules."
"The product's scalability and stability need improvement."
"Pricing for Zoho CRM could be improved because it is expensive. My company also needs some analytics, so it would be good if Zoho CRM had built-in analytics."
"There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment. It only gives us certain fields that we can check on. Because of our particular database, it creates a problem. We deal with hospitals, and there are 50 hospitals. It is tough to figure out which one is which. Is it this one or the other one? So, trying to clean things up is very difficult. I'd like to have more ability to share data fields. The data is structured into different buckets, and I frequently have to create the same field in two different buckets. It would be nice if I could just do a view-only field in another bucket. In my contact bucket, I would like to be able to have just a view-only of the account information so that I don't need to enter it again, which is what I have to do currently."
"The solution can improve by having a policy that allows us to integrate with the cloud."
"I would like to see more integrations and customization options in the next release."
"The mobile application is a little complicated and could be simplified."
"The process of creating reports is not very user-friendly - it takes time, and it's confusing."
Odoo is ranked 11th in CRM with 31 reviews while Zoho CRM is ranked 6th in CRM with 47 reviews. Odoo is rated 8.0, while Zoho CRM is rated 8.0. The top reviewer of Odoo writes "A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Oracle E-Business Suite, whereas Zoho CRM is most compared with monday.com, SAP CRM, Bitrix24, Microsoft Dynamics CRM and Siebel CRM. See our Odoo vs. Zoho CRM report.
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
