We performed a comparison between OpenText Operations Bridge and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The event correlation is the most valuable aspect of the solution."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"It is stable."
"You can create an application topology that shows relationships between different components."
"The most valuable features of the solution are its grouping scripts and event focus."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"The Performance Manager provides great insight into our systems' performance."
"The product has helped our organization with in-depth monitoring."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"They have great integration with the active directory."
"We have found the scalability capabilities to be okay."
"It takes a lot of the headache out of managing your data centers and software in other places."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"The product’s auto-remediation feature helps with automation."
"The setup process can get a little bit complex."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"The pricing could be improved."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"pology-based event correlation does not work well with NNM events."
"The service takes a very long time to start and it requires a lot of resources."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"The console feature is very poor, and it would be very good for us if this were improved."
"The management of the servers could be better."
"The solution can be improved by expanding to cloud usage."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"It lacks certain details that other products do better, like granular access and better application monitoring."
OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. OpenText Operations Bridge is rated 7.8, while SCOM is rated 7.8. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Operations Bridge is most compared with OpsRamp, BMC Helix Monitor, Splunk Enterprise Security, IDERA SQL Diagnostic Manager for SQL Server and PagerDuty Operations Cloud, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and SolarWinds NPM. See our OpenText Operations Bridge vs. SCOM report.
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