We performed a comparison between Oracle ATG and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."
"The merchandising part is where the business user adds and configures permissions, which is quite important for us."
"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."
"I find the reports to be the solution's most valuable feature."
"The solution is quite stable."
"The pipeline and lead management features are the most valuable."
"Salesforce Commerce Cloud offers a personalized experience tailored to each B2B client. It allows for easy customization according to specific customer needs. Additionally, once a customer finalizes a product with pricing, negotiations and settled prices can be logged into the transcript for future reference and reuse. These features make the platform highly adaptable and efficient, providing a seamless and customizable process tailored to individual preferences."
"There is a good community of developers for the platform."
"Ability to quickly add content and manage products along with associated web content easily."
"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."
"The implementation team can customise the implementation to customer needs."
"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."
"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."
"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."
"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."
"In terms of application performance, it could be a bit quicker."
"In the next release, Commerce Cloud should add CRM dashboards."
"Being able to customize everything in general to our specific needs would be pretty awesome."
"Needs better access to code and customizability of the solution."
"Salesforce's technical support is not as good as Elastic Path."
"The solution is expensive."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"Pricing is a disadvantage because it is expensive."
Oracle ATG is ranked 4th in eCommerce Platforms with 7 reviews while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 28 reviews. Oracle ATG is rated 8.2, while Salesforce Commerce Cloud is rated 8.0. The top reviewer of Oracle ATG writes "The solution offers a great way to share products, profiles, and user accounts across multiple sites". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Allows for easy customization according to specific customer needs". Oracle ATG is most compared with Oracle Commerce Cloud, SAP Commerce Cloud, Adobe Commerce, Salesforce Sales Cloud and Shopify, whereas Salesforce Commerce Cloud is most compared with Adobe Commerce, SAP Commerce Cloud, Shopify, HCL Digital Commerce and Sana Commerce. See our Oracle ATG vs. Salesforce Commerce Cloud report.
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