We performed a comparison between Ping Identity Platform and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use the product to run different reports."
"It's pretty stable as a product."
"The solution is stable. We haven't experienced any bugs or glitches."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It is a scalable solution...It is a stable solution."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"We almost never have outages nor see slowdowns."
"It is reliable."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"You can quickly deploy the entire product with a basic config within couple of hours."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"The initial setup appears to be difficult in the beginning."
"It requires some expertise to set up and manage."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"PingID would benefit from a better user interface for integration."
"The solution should allow for better integration with other platforms and the UBT."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"In the beginning, the initial setup was very complex."
"The technical support could be better."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"The support could be faster."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
Ping Identity Platform is ranked 3rd in Single Sign-On (SSO) with 19 reviews while Symantec Siteminder is ranked 13th in Single Sign-On (SSO) with 69 reviews. Ping Identity Platform is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". Ping Identity Platform is most compared with Microsoft Entra ID, ForgeRock, Microsoft Active Directory, SailPoint Identity Security Cloud and RSA SecurID, whereas Symantec Siteminder is most compared with ForgeRock, Okta Workforce Identity, Auth0, Microsoft Entra ID and Red Hat Single Sign On. See our Ping Identity Platform vs. Symantec Siteminder report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
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