We performed a comparison between Prisma Access by Palo Alto Networks and Saviynt based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Prisma Access by Palo Alto Networks is the preferred product over Saviynt, based on user reviews. It is highly valued for its security features, user accessibility and performance, and integration capabilities with other platforms. It also has a fabric-type SASE-based architecture with essential features in place before user login. Prisma Access is considered one of the best products on the market, with a favorable cost and simple architecture.
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"Palo Alto Firewall is one of the best firewalls in the world."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"The most valuable feature is the zero-trust part of this solution."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"The remediation process is easy compared to other platforms."
"Prisma SaaS is very easy to use; it's common sense — it's the best-in-class."
"Its frontend is user-friendly. It is easy to use for us."
"It is easy to use, easy to integrate, and is stable. It's scalable as well."
"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
"The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources."
"Some of the self-service capabilities are quite powerful."
"It's easy to manage and easy to use; a simple tool for end-users."
"Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management."
"The feature that we use the most is the global, third-party user management."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"It is a flexible tool because it works on JSON."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"Palo Alto Prisma 10 came out over a year ago. Palo Alto added this identity management feature. The legacy way Palo Alto selected which user is sitting on an IP address it passes through has been clunky."
"When it comes to the VPN, it uses the global protect VPN functionality to connect remotely, but it has a feature limitation for assigning multiple IP sub-links to different user groups. It would be much better if we are able to assign the current IP blocks for the sub-links based on the user groups."
"Dependencies of applications sometimes is a bit confusing."
"When it comes to integration mechanisms, Prisma SaaS does not support reverse proxy type of integrations."
"The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"The technical support team's response time could be improved."
"The solution does not work very well as the number of users increases."
"The company needs to do more to establish standard practices within the product itself that are common in the industry."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
"The configuration process at the beginning can be difficult, depending on the complexity of the company."
"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."
"The customer support and implementation services need to be improved."
"According to feedback I've received, some users prefer SailPoint over Saviynt in real complex environments. SailPoint has its provisioning platform. Complex integrations may pose challenges in scenarios like a large bank with thousands of users, making SailPoint a preferred choice for some."
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Prisma Access by Palo Alto Networks is ranked 3rd in Cloud Access Security Brokers (CASB) with 58 reviews while Saviynt is ranked 7th in Cloud Access Security Brokers (CASB) with 21 reviews. Prisma Access by Palo Alto Networks is rated 8.2, while Saviynt is rated 7.4. The top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". On the other hand, the top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN, whereas Saviynt is most compared with SailPoint IdentityIQ, Microsoft Entra ID, CyberArk Privileged Access Manager and Okta Workforce Identity. See our Prisma Access by Palo Alto Networks vs. Saviynt report.
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