We performed a comparison between PRTG Network Monitor and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature of PRTG Network Monitor is its ease of use."
"We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going."
"I like the mobility of the PRTG Network Monitor and ITOps Dashboard."
"The most valuable feature is the ability to span multiple technologies and multiple vendors."
"Technical support is helpful."
"PRTG Network Monitor helps us quickly and easily discover a large number of sensors, so we can spend minimal time monitoring customer sites."
"The Slack integration is fantastic, and I've actually found it to be very useful recently."
"One of its valuable features is the fact that it handles multiple operating systems... And I like the fact that it tells me when things are about to fall over, which means I can preempt it and not have to wake up at three in the morning to fix it."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The product is reasonably priced."
"It handles the basics of monitoring."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"This is a good, stable network monitoring solution for devices."
"WhatsUp Gold is very easy to deploy."
"It is stable."
"The Wi-Fi side needs improvement."
"PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management."
"In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."
"PRTG access works best from the web GUI. There are dedicated apps on Windows/Android/iOS, but they are slow and don’t work as well as the web GUI."
"In a very few cases, customers want more detailed reports, which we cannot meet."
"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance."
"The clustering aspect needs improvement, as there is a bit of confusion about you do when hit that 5000 probe mark."
"Other monitoring tools that I have used are easier to use."
"PRTG's documentation could be improved."
"The product is old and not updated."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"You have to invest a few days to become an expert in this solution."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. PRTG Network Monitor is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and SCOM, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM, Nagios XI and ManageEngine OpManager. See our PRTG Network Monitor vs. WhatsUp Gold report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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