We performed a comparison between Qualys VMDR and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to use and there are lots of options. We can usually easily go through it and all of the things we want to configure, and we can configure everything to our specifications very easily."
"The most valuable feature is the ability to run different capabilities with the same agent. With only one agent, we can have EDR, vulnerability management, compliance and some basic SaaS security capabilities."
"It's a good product. After the scan our internet works well. It scans our security posture."
"Qualys VM's best features are vulnerability management and customizable scoring."
"Qualys VM's most valuable feature is automatic detection."
"The biggest benefit is from a security operations perspective, where we are able to drive our security posture upwards by remediating any discovered vulnerabilities."
"I find the solution's dashboard interesting...The response time is fine. You can pull up reports without dragging or consuming bandwidth."
"It's very configurable to adjust impact to systems."
"The product provides great scalability features."
"The service management and operations management modules are valuable."
"The initial setup is pretty easy."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"The most valuable feature is its integration with CMDB, as it collects all the data."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"The initial setup is pretty straightforward."
"The process involving the original setup of the solution is excellent."
"We face issues while scanning multiple assets."
"They're still evolving their platform in terms of reporting capabilities."
"Qualys VM's machine learning and artificial intelligence features could be improved."
"One of the biggest issues from the clients' perspective is that all Qualys computing is on the cloud."
"Make some minimal dashboard improvements."
"Qualys Container Security can improve the interface. It could be easier to navigate and be enriched."
"Reports were lacking somewhat on the customization side."
"This solution could be improved by extending the agent capabilities to different operating systems including Mac and Linux. We would also like the capability to easily check for vulnerability in assets in the IOTs."
"The product could improve some of the visualization and architecture setups."
"In a few instances, ServiceNow has failed to discover some basic things. Some other tools are better at network discovery than ServiceNow. I'm not talking about database servers or any other infrastructure—only networking. Cloud discovery could also be better."
"Without improvement in the patters, applications can't be discovered"
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"In my opinion, it's quite slow compared to other tools, like Device42. Also, there are predefined fields in Device42 that are not available in ServiceNow. These are the basic things I think can be improved here."
"The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes."
"Whenever you try to discover something with the solution, you get errors that are not descriptive enough."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews while ServiceNow Discovery is ranked 7th in IT Asset Management with 37 reviews. Qualys VMDR is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, AWS Cloud Map and BMC Helix Discovery. See our Qualys VMDR vs. ServiceNow Discovery report.
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