We performed a comparison between ServiceNow Discovery and Tanium based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the most valuable features of ServiceNow Discovery is the automated discovery that helps identify dependencies and generates reports."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"ServiceNow Discovery has played a vital role in improving service visibility through automated IT service management processes, including change and problem management."
"We mostly use the solution's ITSM and ITOM capabilities in most workflows."
"It's a single system of record and it captures the relationships."
"It is a stable solution...The initial setup of the product is straightforward."
"The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB."
"They provide the ability to see into the Discovery tools I want. They offer the best tool view."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."
"The interrogation piece was the most valuable feature because it was very detailed."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"The product is granular and can build complex roles compared to other EDR vendors."
"The security features are very valuable."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"It creates quite a bit of duplication, so that needs to be fixed."
"Its integration with legacy apps is one area for improvement. ServiceNow Discovery offers out-of-the-box reports, and though that's okay, allowing easier report customization would improve the solution."
"ServiceNow Discovery could improve the interface. The navigation bar could improve. It would be helpful to have a landing page to go to find all the elements in one place."
"The product should improve its customer interface, web interface, and front end. I would like to see the integration of keyboard chat with the solution."
"ServiceNow has a constant development environment. Hence they get constant bugs which result in incorrect performance. It should also improve customer service."
"In a few instances, ServiceNow has failed to discover some basic things. Some other tools are better at network discovery than ServiceNow. I'm not talking about database servers or any other infrastructure—only networking. Cloud discovery could also be better."
"ServiceNow is very costly."
"The product could improve some of the visualization and architecture setups."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"The solution lacks mobility."
"We had some issues with the solution's OS upgrade."
"The most painful thing is the interface. It's a bit unclear sometimes."
"They could improve the UI."
"The solution can give a lot of false positives."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"Tanium’s scalability could be improved."
ServiceNow Discovery is ranked 3rd in Server Monitoring with 37 reviews while Tanium is ranked 11th in Server Monitoring with 15 reviews. ServiceNow Discovery is rated 8.0, while Tanium is rated 7.4. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ServiceNow Discovery is most compared with Microsoft Configuration Manager, Lansweeper, AWS Cloud Map, ScienceLogic and SolarWinds Server and Application Monitor, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and Tenable Security Center. See our ServiceNow Discovery vs. Tanium report.
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