We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has plenty of features that are useful."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"The product is pretty responsive."
"We use this solution to track customer activities, opportunities and contact information."
"They are already beginning to implement generative AI."
"The stability has been great."
"The ability to build custom applications on the BTP platform, reducing customization on the SAP HANA system and improving performance and management."
"Scalability is one of the benefits that we have in using the product."
"The solution is very useful and interactive with a dashboard for viewing other interfaces."
"The integration flows are the most valuable feature of this solution."
"The pre-delivered content from the SAP cloud platform is definitely a strength."
"The features I found most valuable are the integration options."
"Cloud Platform's stability is great."
"One of the best features of this solution is that it is web-based and you can log in and work on it from anywhere."
"Sometimes what will happen is we work on it and then we move to a different tab and work on something else. After five minutes, when we come back, it automatically signs out."
"The cost of data storage is an issue once the company grows."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"Areas of improvement can be around Engagement of Customers feature and approvals of transactional records."
"Technical support could be a bit faster."
"Salesforce also did not integrate well with some of the other systems that we had."
"The reporting needs improvement and the dashboard could have more components added."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"It would be helpful to have additional samples for SoapUI that include interface methodologies and templates."
"The addition of more industry use cases would be an improvement."
"The solution’s pricing could be improved."
"The main problem is that there aren't any easy migrations from SAP PO to SAP CPI, so from process orchestration to cloud platform integration."
"In person, when the development happens, we were told that it's flexible and customizable. However, sometimes, it's challenging to customize."
"When I started looking at the client's IT architecture, I started by doing a study of their services, DVM, data volume, and management services. According to the results, they could be a lot better at this."
"While it was good for a small entity, it was not ideal for a large enterprise."
"The tool's UI is not very intuitive for cloud integration, so it needs research to understand its options and how it may work."
Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 38 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and Microsoft Azure Logic Apps. See our SAP Cloud Platform vs. Salesforce Platform report.
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