We performed a comparison between Trellix Endpoint Security and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Users reported saving time by implementing Trellix Endpoint Security. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Based on user feedback, SentinelOne Singularity Complete is the preferred choice compared to Trellix Endpoint Security. Users find the setup process of SentinelOne to be simple and low-maintenance. The product's ability to detect and handle threats effectively is highly praised, along with its autonomous threat mitigation capabilities. The pricing is considered fair and competitive, and users believe the return on investment is substantial. Furthermore, customers appreciate the excellent customer service and support provided by SentinelOne, with the technical support team being particularly responsive and helpful.
"We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us."
"I like that it's stable. It's been stable for a long time, and Microsoft Defender has done a good job there."
"The best feature is threat hunting. There are a lot of other features I like, such as the alert mechanism. The chain alert mechanism has a huge impact. It combines all the alerts into one incident and automatically correlates them with AI."
"The product integrates security into one tool instead of having third-party security tools."
"Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise."
"The most valuable feature depends on the scenario. For compliance, I like Microsoft Purview Information Protection and Data Loss Prevention. Sentinel is the most helpful feature for security. 365 Defender helps us prioritize threats across an enterprise. It's a crucial feature for the managed services team."
"The ability to integrate and observe a more cohesive narrative across the products is crucial."
"The common and advanced security policies for threat hunting and blocking attacks are valuable."
"I really like deep visibility. Deep visibility is one of the coolest features of almost any tool that we use. The breadth of data that is collected there is valuable, and it gives us the ability to search back through literally tons of data going back a specific period of time."
"The product can scale."
"The most valuble feature of SentinelOne Singularity Complete is the recovery and zero-day detection."
"The management dashboard is the most valuable feature."
"It is a robust solution. It provides great visibility."
"The best part of the agent is that users can't remove or disable it, so endpoints will be safe. I can control it from the portal. I can see when it's updated and I can push updates from the portal. The greatness of SentinelOne is that our end-users don't see anything to do with the agents. Some of them don't even know it's on their laptops. And that's a good thing."
"One of the features that convinced us to adopt SentinelOne was that the solution can recognize and respond to attacks with or without a network connection. That is very important."
"The most valuable feature of Singularity Complete is the Ranger function."
"When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee."
"I feel McAfee Endpoint Security to be a good, mature product."
"The product helps us by contacting us if there are any virus attacks on our system."
"I like trap prevention DNS and threat prevention."
"The central management console is powerful. You can manage endpoints, DLP, encryption, and all the other features from a single console."
"The solution scales well."
"The most valuable features are reporting from the ePO console and the advanced threat protection (ATP)."
"The most valuable features are the adaptive tech on McAfee."
"At times, there may be delays in the execution of certain actions and their effects."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"Microsoft Defender XDR is not a full-fledged EDR or XDR."
"In the beginning, it's difficult to navigate the system because it is quite large. Just trying to find your way and understand how the system works can be hard. After spending quite a lot of time searching it's a lot easier, but I wish it were a bit more user-friendly when you're trying to find things."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"The support could be more knowledgable to improve their offering."
"There are a few technical issues with Defender XDR that can be improved. Sometimes, the endpoint devices are not reporting properly to the Defender 365 portal. When you're getting all the information from the Microsoft portal, the devices are sometimes not in sync. We have hundreds of endpoint devices, some needing to be onboarded again."
"The solution does not have an application security and control module."
"I would like to improve the reports because they are not so customizable and we would like more info from them."
"In terms of improvement, they should work on agents' updates because that is not a strong part. It's not their strong point. It's not straightforward to upgrade agents. I send them questions about it. They already worked on this and they promised that in the next release that they will show me their solution for it. But this year I have had complaints about agents' updates, that they aren't clear."
"They should train their own people so that they can train us better. The theory is good."
"The MDM functionality and maturity still need improvement."
"We did use the Ranger functionality. However, there was some scanning going on and it caused a lot of noise, so we had to disable it."
"Managing the alerts is a challenge. Singularity generates a lot of alerts and false positives."
"SentinelOne should include Ranger Pro out of the box with Singularity Complete."
"The solution could provide open XDR in addition to EDR."
"I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."
"We experienced some bad behavior when we first installed the product. The system also starts slowly in some instances. If for some reason this solution crashes, we could lose all our data."
"I would like to see more integration with third-party products."
"The solution should provide a more easy way to uninstall it on specific stations."
"When it runs in the background of the endpoint, the devices get slowed down for some applications."
"The product is not easy to use."
"We’re facing remote installation issues sometimes:"
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 96 reviews. SentinelOne Singularity Complete is rated 8.8, while Trellix Endpoint Security is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and CylancePROTECT. See our SentinelOne Singularity Complete vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.
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