SentinelOne Singularity Complete vs Trellix Endpoint Security comparison

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6,000 views|4,488 comparisons
97% willing to recommend
SentinelOne Logo
42,267 views|21,597 comparisons
98% willing to recommend
Trellix Logo
17,617 views|10,465 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jul 7, 2023

We performed a comparison between Trellix Endpoint Security and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.

  • Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.

  • Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.

  • Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.

  • ROI: Users reported saving time by implementing Trellix Endpoint Security. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.

Comparison Results: Based on user feedback, SentinelOne Singularity Complete is the preferred choice compared to Trellix Endpoint Security. Users find the setup process of SentinelOne to be simple and low-maintenance. The product's ability to detect and handle threats effectively is highly praised, along with its autonomous threat mitigation capabilities. The pricing is considered fair and competitive, and users believe the return on investment is substantial. Furthermore, customers appreciate the excellent customer service and support provided by SentinelOne, with the technical support team being particularly responsive and helpful.

To learn more, read our detailed SentinelOne Singularity Complete vs. Trellix Endpoint Security Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us.""I like that it's stable. It's been stable for a long time, and Microsoft Defender has done a good job there.""The best feature is threat hunting. There are a lot of other features I like, such as the alert mechanism. The chain alert mechanism has a huge impact. It combines all the alerts into one incident and automatically correlates them with AI.""The product integrates security into one tool instead of having third-party security tools.""Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.""The most valuable feature depends on the scenario. For compliance, I like Microsoft Purview Information Protection and Data Loss Prevention. Sentinel is the most helpful feature for security. 365 Defender helps us prioritize threats across an enterprise. It's a crucial feature for the managed services team.""The ability to integrate and observe a more cohesive narrative across the products is crucial.""The common and advanced security policies for threat hunting and blocking attacks are valuable."

More Microsoft Defender XDR Pros →

"I really like deep visibility. Deep visibility is one of the coolest features of almost any tool that we use. The breadth of data that is collected there is valuable, and it gives us the ability to search back through literally tons of data going back a specific period of time.""The product can scale.""The most valuble feature of SentinelOne Singularity Complete is the recovery and zero-day detection.""The management dashboard is the most valuable feature.""It is a robust solution. It provides great visibility.""The best part of the agent is that users can't remove or disable it, so endpoints will be safe. I can control it from the portal. I can see when it's updated and I can push updates from the portal. The greatness of SentinelOne is that our end-users don't see anything to do with the agents. Some of them don't even know it's on their laptops. And that's a good thing.""One of the features that convinced us to adopt SentinelOne was that the solution can recognize and respond to attacks with or without a network connection. That is very important.""The most valuable feature of Singularity Complete is the Ranger function."

More SentinelOne Singularity Complete Pros →

"When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee.""I feel McAfee Endpoint Security to be a good, mature product.""The product helps us by contacting us if there are any virus attacks on our system.""I like trap prevention DNS and threat prevention.""The central management console is powerful. You can manage endpoints, DLP, encryption, and all the other features from a single console.""The solution scales well.""The most valuable features are reporting from the ePO console and the advanced threat protection (ATP).""The most valuable features are the adaptive tech on McAfee."

More Trellix Endpoint Security Pros →

Cons
"At times, there may be delays in the execution of certain actions and their effects.""There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups.""Microsoft Defender XDR is not a full-fledged EDR or XDR.""In the beginning, it's difficult to navigate the system because it is quite large. Just trying to find your way and understand how the system works can be hard. After spending quite a lot of time searching it's a lot easier, but I wish it were a bit more user-friendly when you're trying to find things.""This solution could be improved if it included features such as those offered by Malwarebytes.""The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process.""The support could be more knowledgable to improve their offering.""There are a few technical issues with Defender XDR that can be improved. Sometimes, the endpoint devices are not reporting properly to the Defender 365 portal. When you're getting all the information from the Microsoft portal, the devices are sometimes not in sync. We have hundreds of endpoint devices, some needing to be onboarded again."

More Microsoft Defender XDR Cons →

"The solution does not have an application security and control module.""I would like to improve the reports because they are not so customizable and we would like more info from them.""In terms of improvement, they should work on agents' updates because that is not a strong part. It's not their strong point. It's not straightforward to upgrade agents. I send them questions about it. They already worked on this and they promised that in the next release that they will show me their solution for it. But this year I have had complaints about agents' updates, that they aren't clear.""They should train their own people so that they can train us better. The theory is good.""The MDM functionality and maturity still need improvement.""We did use the Ranger functionality. However, there was some scanning going on and it caused a lot of noise, so we had to disable it.""Managing the alerts is a challenge. Singularity generates a lot of alerts and false positives.""SentinelOne should include Ranger Pro out of the box with Singularity Complete."

More SentinelOne Singularity Complete Cons →

"The solution could provide open XDR in addition to EDR.""I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security.""We experienced some bad behavior when we first installed the product. The system also starts slowly in some instances. If for some reason this solution crashes, we could lose all our data.""I would like to see more integration with third-party products.""The solution should provide a more easy way to uninstall it on specific stations.""When it runs in the background of the endpoint, the devices get slowed down for some applications.""The product is not easy to use.""We’re facing remote installation issues sometimes:"

More Trellix Endpoint Security Cons →

Pricing and Cost Advice
  • "The solutions price is fair for what they offer."
  • "The price could be better. Normally, the costs depend on the country you're located in for the license. When we were in the initial stage, we went with the E5 license they call premium standard. It cost us around $5.20 per month for four users."
  • "The price of the solution is high compared to others and we have lost some customers because of it."
  • "Microsoft is not competitive with the pricing of the solution. The competitors are able to offer lower discounts. The price of the solution is higher."
  • "We have a lot of problems in Latin America regarding the price of Microsoft 365 Defender, because the relationship between dollars and the money of the different countries, it's is a lot. Many customers that have small businesses say that they would like the solution but it is too expensive. However, large companies do not find the cost an issue."
  • "The most valuable licensing option is expensive, so pricing could be improved. Licensing options for this solution also need to be consolidated, because they frequently change."
  • "Microsoft should provide lower-level licensing options. They should do it in such a way that even an individual could purchase a license, and it should be entirely flexible."
  • "They have moved from a licensing model to pay-per-use... The question is: What happens if, for any reason, there's not enough budget to accept this model? That could be a great problem."
  • More Microsoft Defender XDR Pricing and Cost Advice →

  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

  • "The initial price is very good as they give good initial discounts, but it seems a little expensive once you renew the license."
  • "Pricing is fair."
  • "No comment."
  • "The pricing is comparable to other solutions on the market."
  • "This product is costly."
  • "It's fairly priced compared to other products on the market."
  • "Pricing is reasonable and runs at a cost per user per year."
  • "It is not that expensive. There is no additional cost. We got the entire bundle together."
  • More Trellix Endpoint Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and… more »
    Top Answer:Microsoft Defender XDR is expensive, especially for the full suite functionality. However, when compared to buying… more »
    Top Answer:Improving scalability, especially for very large tenants, could be beneficial for Microsoft Defender XDR. Additionally… more »
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks.… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers… more »
    Top Answer:The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy… more »
    Top Answer:It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and… more »
    Top Answer:I would emphasize its affordability rather than merely focusing on cheapness. It provides good value by striking a… more »
    Comparisons
    Also Known As
    Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
    Sentinel Labs, SentinelOne Singularity
    McAfee Endpoint Security, McAfee Complete Endpoint Protection, McAfee Endpoint Protection, Total Protection for Endpoint, Intel Security Total Protection for Endpoint, MCAFEE Complete Endpoint Protection
    Learn More
    Overview

    Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment. 

    It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks. 

    Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.

    Watch the Microsoft demo video here: Microsoft Defender XDR demo video.

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    Trellix Endpoint Security provides aggressive robust protection for every endpoint in an enterprise organization. Trellix uses dynamic threat intelligence and mounts a superb defense across the complete threat lifecycle. This solution will keep your organization more secure and resistant to any possible threat of risks. Trellix offers an amalgamated suite of next-generation endpoint security tools. These tools give users the benefit of machine learning, intuitive intelligence, and greater assistance to ensure their networks are being protected non-stop against threats - potential or realized - and can stop attacks before they happen. Trellix uses MDR (managed detection and response) and XDR (extended detection and response) to give users a comprehensive endpoint security solution.

    Trellix Endpoint Security Benefits

    • Intuitive Protection: Trellix Endpoint Security learns and matures to ensure organizations are continuously protected in today’s aggressive threat environment. Users have full visibility and greater control of all endpoints and are able to utilize Trellix Endpoint Security’s potent threat detection, prevention, investigation, and response to keep their enterprises safe and secure.

    • Streamlined Security Protection: Users have a single view of full transparency into how their networks are performing and the overall effectiveness of the security. Users can access the solution from anywhere and manage automated workflows. The solution allows for a streamlined security process to improve the overall reliability of the organization's security and can effortlessly scan through hundreds of thousands of endpoints in minutes.

    • Robust Risk Management: Stop attacks before they occur and keep abreast of potential threats with intuitive threat prioritization. Receive easy to understand risk assessment and repair guidance without delay to prevent any possible lapses in security. Test scenarios will allow users to see how the organization would respond to a threat scheme.

    Trellix Endpoint Security Top Features

    • Consolidated Management: Trellix offers numerous deployment options. The unique consolidated management process provides full transparency, cost-effective processes, improved IT functionality, and streamlined operations.

    • Intuitive Processes: Trellix can identify zero-day threats using machine learning and develop workable risk assessment to prevent attacks. Trellix intuitively creates protocols to recognize problematic processes that could lead to future attacks.
    • Reduced Impact on Resources: Trellix learns to focus on suspicious or anomalous activities by quickly identifying trusted activities to greatly reduce CPU consumption.

    Reviews from Real Users

    “It has a great console. We can manage everything from the central console and it is very easy. Every year we are getting the benefits of legacy also. It's easy to set up.” - S Fazlul H., IT Lead Engineer, Information Technology at Banglalink

    “There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec.” - Sabari K. Senior Engineer at a comms service provider

    Sample Customers
    Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    inHouseIT, Seagate Technology
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm10%
    Government8%
    Manufacturing Company8%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company11%
    Financial Services Firm9%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company7%
    Government6%
    Financial Services Firm6%
    REVIEWERS
    Computer Software Company22%
    Financial Services Firm20%
    Comms Service Provider9%
    Government9%
    VISITORS READING REVIEWS
    Educational Organization37%
    Government9%
    Computer Software Company8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise24%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business40%
    Midsize Enterprise24%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    REVIEWERS
    Small Business42%
    Midsize Enterprise22%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise45%
    Large Enterprise41%
    Buyer's Guide
    SentinelOne Singularity Complete vs. Trellix Endpoint Security
    May 2024
    Find out what your peers are saying about SentinelOne Singularity Complete vs. Trellix Endpoint Security and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 96 reviews. SentinelOne Singularity Complete is rated 8.8, while Trellix Endpoint Security is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and CylancePROTECT. See our SentinelOne Singularity Complete vs. Trellix Endpoint Security report.

    See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.