SmartBear TestComplete vs Tricentis NeoLoad comparison

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6,622 views|4,632 comparisons
86% willing to recommend
Tricentis Logo
8,266 views|4,133 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between SmartBear TestComplete and Tricentis NeoLoad based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools.
To learn more, read our detailed Test Automation Tools Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product has many features.""The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well.""It allows us to test both desktop and web applications.""I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers.""Selenium integration.""The ability to run a whole suite of tests automatically (which we did overnight).""The reporting is ready to use and doesn't require any setup.""The database checkpoints detect problems which are difficult for a human resource to find."

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"With the tool, it is possible to compare NeoLoad test results against baseline and benchmark, and we can make the comparisons in the same window.""It is a good source for load, stress and performance testing.""The most effective aspect is especially when I'm renaming all the scripting factors, basically the containers that I use.""Tricentis NeoLoad is quite easy to use as compared to JMeter.""In my opinion, correlation of dynamic data is the most important advantage of this tool.""I like the solution’s performance and integration. Also, the tool’s help center is very responsive and helpful. They have always helped me within a short duration of time.""Tool for load testing and performance testing with good API support and good technical support. Tricentis NeoLoad is absolutely stable and scalable.""I feel that the codeless part, the dynamic value capture part is quite easy in NeoLoad compared to other tools."

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Cons
"During the distribution of our regression test cases, the control IDs are not always recognized correctly.""SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra.""The integration tools could be better.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""In scenarios where two of our engineers work on the same task, merging codes is a bit difficult.""Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription.""In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical.""The artificial intelligence needs to be improved."

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"Sometimes it's complicated to maintain the test cases. It's much easier than in JMeter, however. I'm not sure if this depends so much on NeoLoad, or is more based on the environment that we are testing.""I would like to see support for auto-correlations.""LoadRunner supports multiple protocols, whereas NeoLoad supports only three protocols. With NeoLoad, we can go for the SAP technology, web-based HTTP, and Remote Desktop Protocol (RDP). If I have to simulate .NET application-based traffic, I won't be able to do that. So, protocol support is a limitation for NeoLoad. It should support more protocols.""It is easier to comprehend the analysis on its on-premise setup but not on its on-cloud setup.""There is room for improvement with the support and community documentation as it can be difficult to find answers to questions quickly.""Connecting with the solution's technical support can be time-consuming. The turnaround time for a ticket raised is around 72 hours, which becomes an issue when working on a huge project in our company.""The UI lacks sufficient object rendering.""The product is expensive."

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Pricing and Cost Advice
  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

  • "Licence cost is very attractive compared to other vendor tools and also there are many license alternatives."
  • "The pricing is fair for high-volume licensing."
  • "It is cheaper than other solutions."
  • "The licensing cost is less compared to other licensing performance testing tools."
  • "Licensing for NeoLoad is subscription-based."
  • "Its licensing cost is very less."
  • "NeoLoad is cheaper compared to other solutions. There are no additional licensing fees."
  • "Pricing is always cheaper with Tricentis NeoLoad versus the very expensive Micro Focus LoadRunner."
  • More Tricentis NeoLoad Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and LoadRunner. I consulted a variety of sources, including user groups, discussions with colleagues, telephone chats with HP (the vendors of LoadRunner) and Neotys (the vendors of NeoLoad), and of course the Oracle – Google. The opinions in this article are my own and do not represent the views of any particular company, the software vendors or any organisation (and I’ve assumed that readers have some knowledge of web application performance testing). The versions discussed in this article as of April 2014 are: LoadRunner 11.52 NeoLoad 4.2.2 I hope this evaluation and comparison will assist you with your own evaluation of LoadRunner and NeoLoad. Introduction LoadRunner and NeoLoad are considered the top two best performance testing tools on the market. Comparing the two tools is just like comparing a Mercedes Benz and a BMW: both are high performance, perfectly engineered machines that also have an associated prestige. Performance testing is a critical component of the software testing process. It determines the actual operational boundaries that will simulate the real world use of an application. Performance testing is load testing, stress testing and scalability testing. Why… Read more →
    Questions from the Community
    Top Answer:TestComplete has strong reporting capabilities. The reports they generate are really good.
    Top Answer:It's comparable to other similar tools, perhaps a bit less expensive than some of its competitors. So, the pricing is pretty reasonable.
    Top Answer:Headless testing would be a big improvement. For example, when we run our regression suite, we need to start a virtual machine and run the tests interactively. There isn't a way to run the tests… more »
    Top Answer:I highly recommend Tricentis NeoLoad for companies that are in need of a versatile load and performance testing tool. This relatively inexpensive solution is recognized by organizations like Oxford… more »
    Top Answer:What I found best in Tricentis NeoLoad is that it's better with scripting and load test execution in the load testing environment compared to its competitors. The tool has a better design, scenarios… more »
    Top Answer:I don't have information on the licensing cost of Tricentis NeoLoad because my manager handles that. From a testing perspective and based on company requirements, the current license is for one… more »
    Ranking
    7th
    Views
    6,622
    Comparisons
    4,632
    Reviews
    9
    Average Words per Review
    548
    Rating
    7.4
    Views
    8,266
    Comparisons
    4,133
    Reviews
    21
    Average Words per Review
    556
    Rating
    8.1
    Comparisons
    Also Known As
    NeoLoad, Neotys NeoLoad
    Learn More
    Overview

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Tricentis NeoLoad is a performance testing tool that provides developers and testers with automatic test design, test maintenance, realistic simulation of user behavior, fast root cause analysis, and built-in integrations with the entire SDLC toolchain. With NeoLoad’s plugins, teams can reuse and share test assets and results from functional testing tools, analytics, metrics, and APM tools in order to catch performance issues early. With NeoLoad’s full tech stack support, users can test the range of mobile, web, and desktop apps.

    Tricentis NeoLoad Features

    Tricentis NeoLoad has many valuable key features. Some of the most useful ones include:

    • Supports API technologies 

      • Support for SOAP/REST.
      • Assisted design with Swagger/Open API import and highly efficient extractors for quick test design and fewer errors in scripting.
      • Ability to test as code or GUI-based productivity.

    • Automated testing of API performance

      • CI/CD automated API testing, dynamic load generation infrastructure, and auto pass/fail based on SLAs.
      • Real-time test results for fast dev feedback loop if bottleneck is found.
      • Non-regression API performance trends.
    • API-based applications 

      • Ability to test stand-alone APIs or APIs within end-to-end tests. Same platform, same skills.
      • Dev, PO, QA, Ops share a common view of API performance.
      • Confidence in API and application speed and reliability.

    • Design tests faster and update automatically

      • Assisted design using wizards and automatic parameter handling.
      • Reuse functional scripts and/or convert LoadRunner scripts to NeoLoad performance tests.
      • Update system-level scripts quicker with automatic user path updates.
      • Easy to reuse and maintain.

    • Realistic user simulation

      • Simulate any business case.
      • Scale load tests with up to millions of virtual users.

    • Bottleneck identification

      • Real-time test analysis.
      • Pass/fail based on SLA.
      • Root cause analysis.

    Tricentis NeoLoad Benefits

    There are many benefits to implementing Tricentis NeoLoad. Some of the biggest advantages the solution offers include:

    • Automate API testing within CI pipelines: Design, maintain, and run performance tests. Analyze results within continuous integration pipelines.
    • Accelerate end-to-end app testing: Create test scripts fast for complex applications using a graphical user interface without the complexity of scripting new and updated tests.
    • Find performance bottlenecks fast: Compare SLAs to server-level statistics to measure how an application is performing. See overall analysis of behavior or an analysis of the data flow to a particular user path.
    • Manage across the enterprise: Collaborate across QA, operations, dev, and business teams to define SLAs and review results. Share test results and manage test infrastructure. Schedule and share resources across teams and apps.

    Reviews from Real Users

    Tricentis NeoLoad stands out among its competitors for a number of reasons. Some of these include its price, its user-friendly UX, its API support, and its scalability. PeerSpot users take note of the advantages of these features in their reviews:

    Patrik B., Technical Lead at a tech services company, writes, “The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it.”

    A Global Delivery Head at a consultancy firm notes, “The API support is much better with this solution, compared with the competition. Pricing for it is also more affordable than its competitor. We have used Tricentis NeoLoad and we find it scalable.”

    Sample Customers
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Dell, H&R Block, Best Buy, Orange, Verizon Wireless, ING, Mazda, Siemens, University of Oxford
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Manufacturing Company12%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company12%
    Financial Services Firm11%
    Government7%
    REVIEWERS
    Computer Software Company21%
    Retailer14%
    Government11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Educational Organization44%
    Financial Services Firm10%
    Computer Software Company9%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise61%
    REVIEWERS
    Small Business6%
    Midsize Enterprise17%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise49%
    Large Enterprise41%
    Buyer's Guide
    Test Automation Tools
    May 2024
    Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    SmartBear TestComplete is ranked 7th in Test Automation Tools with 72 reviews while Tricentis NeoLoad is ranked 3rd in Performance Testing Tools with 62 reviews. SmartBear TestComplete is rated 7.6, while Tricentis NeoLoad is rated 8.2. The top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". On the other hand, the top reviewer of Tricentis NeoLoad writes " Maintenance will be easy, pretty straightforward to learn and flexible". SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish, whereas Tricentis NeoLoad is most compared with Apache JMeter, OpenText LoadRunner Professional, OpenText LoadRunner Cloud, Tricentis Tosca and BlazeMeter.

    We monitor all Test Automation Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.