Sophos XG vs Zscaler Internet Access comparison

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120,425 views|88,209 comparisons
90% willing to recommend
Sophos Logo
59,794 views|42,752 comparisons
93% willing to recommend
Zscaler Logo
15,581 views|10,198 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Sophos XG and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Sophos XG vs. Zscaler Internet Access Report (Updated: July 2019).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its administrative panel is very intuitive and simple. It is simpler than the other solutions that we had. As an administrator, we are always looking for the easiest solution to manage network policies. We are able to filter everything on our network and also use the VPN feature, which is important these days when people are working remotely during COVID.""The CLI is robust and powerful, enabling rapid, consistent changes via SSH.""FortiGate is very simple to manage and easy to use.""It is easy to use and performs very well.""This product is definitely scalable.""Overall security features and performance routing is good.""The features that I have found most valuable are the SD-WAN and their IP4 policy.""It is useful for protecting and segregating the internal networks from the internet. Most of our customers also use the FortiGate client to connect to their offices by using the VPN client, and of course, they usually activate the antivirus, deep inspection, and intrusion prevention services. They are also using it for web filtering and implementing various policies dealing with forwardings, NAT, etc."

More Fortinet FortiGate Pros →

"The most valuable feature is web filtering.""Sophos offers great disk encryption, anti protection, and the interface is very user-friendly.""Sophos XG Firewall is very usable, very easy to install, and very user friendly.""The most valuable feature of Sophos XG is the VBM.""I particularly like the visibility it provides into network traffic, allowing us to identify and address issues efficiently.""Technical support is responsive.""The most valuable feature I have found to be the reporting function.""It's a good security tool and it aligns with the rest of our security stack."

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"The solution is stable and reliable.""For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway.""The scanning feature is impressive, because they do not introduce a big latency to the traffic.""The solution offers a distributed organization to master and to control all of the endpoints.""We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in.""The VPN is valuable, as the whole technology is very different from a traditional VPN.""All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none.""In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."

More Zscaler Internet Access Pros →

Cons
"Due to its higher cost, Fortinet FortiGate can lead to increased operational expenses.""Fortinet FortiGate could improve by having better visibility. Palo Alto has better visibility.""The biggest "gotcha" is that if the client purchases what they call the UTM shared bundle, which has unified threat management on both, it's not as easy to manage if you have more than one firewall.""I could not configure sFlow from the FortiGate graphical user interface. I realized that the sFlow configuration is available only from the CLI, and discovered that sFlow is not supported on virtual interfaces, such as VDOM links, IPsec, or GRE.""Fortigate's hardware capacities could be improved.""A couple of things I've seen that need improvement, especially in terms of a hard coding. The driver-level active moment really is out-of-the-box and we have to have contact the customer support and sometimes it is difficult to resolve.""Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing.""There are some tiny bugs that sometimes affect the operations. In the past revision of it, there was a bug. Because of the bug, we had to downgrade the version. It happened only with the last revision."

More Fortinet FortiGate Cons →

"In the Sophos XG, the SD-WAN has all the rules done separately, such as net policy routing. In the previous version, they were all in a single rule and everything was done that way. The way it is now is difficult for us because we are not used to this newer version. The firewall rules should be easier to configure and create. Everything should be done with a single click.""Sophos XG could improve by coming out with more innovative feature developments.""The current bandwidth consumption is no longer shown in the XG and XGS.""Sophos can improve the debugging of the WAPS function.""An area of improvement would be the reporting as diagnostic graphs take a long time to load and refresh. If there could be an option to show only select graphs, it may speed up the graphics.""I would like to have more artificial intelligence in the web monitoring service that comes with it. It should alert us when particular events happen. It has already got some of that. I know that it is more of a service, and Sophos is already looking at it. It is called SIEM.""The training manual provided to users lacks proper guidance on configuration procedures.""In the next release, I would like to see improvements to simplify the interface and more policy deployments."

More Sophos XG Cons →

"There are a few features that are not compatible with the Azure cloud.""​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​""Sometimes, support isn't available.""Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs.""The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security.""The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible.""It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work.""I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "For licensing the XG 210, we paid approximately $3000 for three years. There are no additional fees on top of this."
  • "It's a suitable price and license."
  • "We are paying about $1,500 yearly for the Enterprise Plus. As far as I know, there aren't costs above this standard fee."
  • "The Sophos pricing, in general, is better than SonicWall, Fortinet, WatchGuard, or anybody else."
  • "We paid for our licensing for three years, upfront, and there are no costs in addition to the standard fees."
  • "The price is cheaper than that of some competing vendors."
  • "The pricing is flexible. Sophos looks at a country's economy and offers flexible pricing. This is how they have managed to penetrate the market."
  • "It's approximately $6,000 for each device."
  • More Sophos XG Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: When you compare these firewalls you can identify them with different features, advantages, practices and usage at… more »
    Top Answer:From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know… more »
    Top Answer:As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite… more »
    Top Answer:Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat… more »
    Top Answer:Hi Arvind P ,  The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form… more »
    Top Answer:The Sophos UTM is a UTM and Sophos XG is the NGFW. First, you must know about the difference between a UTM and NGFW… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify… more »
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Sophos XG Firewall is a complete firewall solution that provides all the real-time security and insights you need to protect your network from ransomware and advanced threats. Sophos XG Firewall provides visibility into suspicious users, unknown and unwanted apps, encrypted traffic, and other threats. With its advanced artificial intelligence capabilities, Sophos XG Firewall immediately identifies potential risks and intrusions on web servers and networks.

    Sophos XG Firewall Features

    Sophos XG Firewall offers a wide range of security features, including:

    • Application control: Prevent widespread infections with XG’s Security Heartbeat. XG Firewall automatically identifies the source of an infection on a network and automatically prevents it from accessing other network resources.

    • Synchronized user ID: Eliminate the need for client or server authentication agents by sharing user identification between the endpoint and the firewall through Security Heartbeat.

    • Centralized management: Easily manage all activities with Sophos Central. The XG cloud management platform allows users to easily set up, manage, and monitor XG firewalls along with other Sophos products. Some of Sophos Central’s features include alerting, backup management, one-click firmware updates, and rapid deployments of new firewalls.

    • Lateral movement protection: Automatically isolate compromised systems at every point in the network to stop attacks dead in their tracks.

    • Network protection: Protect networks from attacks and threats while providing secure network access.

    • Web protection: Gain clear visibility and control over all users’ web and application activity.

    • Web server protection: Solidify web servers and applications against hacking attacks while providing secure web access.

    • Email protection: Consolidate email protection with anti-spam, DLP, and encryption. XG’s Live Anti-Spam provides protection from the most recent spam campaigns, phishing attacks, and malicious attachments. Data Loss Prevention automatically triggers encryption on sensitive data in outgoing emails.

    Reviews from Real Users

    Sophos XG Firewall stands out among its competitors, among other reasons, for its intrusion detection capabilities, its user-friendly management platform, and in general, for being a complete and robust firewall solution.

    Niranjan P., a network & system support engineer, writes, “Sophos is a comprehensive solution which allows me to configure all the attendant products, such as Sophos's firewall, endpoint, and encryption features. A nice feature of Sophos is that it offers in sync and heartbeat security. When my clients have a perimeter involving Sophos firewall and endpoints with Sophos Endpoint, they can communicate with each other.”

    Antonio D., sales manager at INFOSEC, notes, “The product has a console that is based in the cloud for all their products. In this console, they have email security, firewall security, endpoint security, et cetera. All of the products on offer in the console are very useful for us. The solution is stable. The solution works well for enterprises and large-scale organizations.”

    Antony M., ICT/HMIS supervisor at a healthcare company, writes, “The VPN feature is the most valuable. It has come in handy during this period when people are working from home. The filtering feature is also valuable because you can easily filter the sites that you don't want to visit. You can also set timely surfing quotas”

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    Information Not Available
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Manufacturing Company11%
    Financial Services Firm9%
    Comms Service Provider8%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider11%
    Government6%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider30%
    Financial Services Firm15%
    Computer Software Company11%
    Pharma/Biotech Company11%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company14%
    Financial Services Firm8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business61%
    Midsize Enterprise24%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise19%
    Large Enterprise42%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise29%
    Large Enterprise54%
    Buyer's Guide
    Sophos XG vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about Sophos XG vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    771,157 professionals have used our research since 2012.

    Sophos XG is ranked 7th in Firewalls with 192 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos XG is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Sophos XG vs. Zscaler Internet Access report.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.