We performed a comparison between WatchGuard Firebox and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are great templates, so you don't have to customize them if you don't want to. You do have the option to custom create some folders and some reports, however, with what is there, you don't really need to go through extra effort, as they already give you a lot of predefined views of reports and so forth."
"The most valuable feature of this solution is Quota."
"Provides good firewall security and has great VPN features."
"The most valuable features are simplicity, management, and that it's constantly evolving."
"The most valuable feature is the FortiManager for centralized management."
"LinkGreat firewall capabilities"
"Initial setup is easy to configure."
"There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites."
"One of my favorite features is the Geolocation service, where you can actually block specific activity or IP addresses registered to certain countries. For example, I don't want any web traffic from Russia or North Korea. I may even lock down certain policies down to 'I only want U.S. IP addresses.' I find that very useful."
"The most effective and helpful features of WatchGuard Firebox, especially when purchased with the full suite of applications, are its bundled applications and subscriptions for comprehensive protection against various threats."
"Among the most valuable features is the ease of use — love the interface — of both the web interface and of the WatchGuard System Manager."
"It protects me against malicious websites, as well as malicious downloads, as a perimeter anti-virus. I've also seen it blocking a lot of pings and different probes."
"The most valuable features of this solution are live logging, rule setup and maintenance, and VPN creation."
"The most valuable features of the WatchGuard Firebox are all the security and updated features. You are able to configure the solution from the cloud platform and the application and web interface are very nice."
"The most valuable features are the VPN and web blocker security."
"The solution simplifies my business. Normally, for administration, we are using NetApp System Manager on Window since it's easy to create new policies. In a short amount of time, you can create new policies based on new requirements. For example, in the last few months, many requirements changed due to the coronavirus, adding the use of new services, like Office 365, and eLearning tools, like Zoom."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The initial setup is very straightforward."
"SSL inspection is a valuable feature."
"It is easy to set up the solution."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"There is no lag in service when accessing the internet."
"We sometimes have issues with FortiGate's routing table in the latest firmware update. We had to downgrade the device because our customers complained about bugs."
"I think there could be more QoS features"
"The visibility of the network can be better. The GUI can be improved for better visibility of the network flow. Other solutions have better GUI in terms of network visibility."
"With the reports, you can see it, and you can get good feelings so upper management can go, "Oh, wow. That looks pretty." However, it's very basic."
"It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."
"The cloud features can be improved."
"The user interface could be improved to make it less confusing and easier to set up."
"If they could extend their fabric towards other vendor environments for integration, that would be great."
"It's sometimes not easy to understand and can require specialist assistance."
"There should be better integration and a way to configure multiple vendors into the same data center in order to offer more flexibility."
"The software base, the management piece that goes onto a server, is not as user-friendly as I would like. There are three different pieces that you have to manage, so it's a little bit convoluted, in my opinion."
"I would like to see the devices made more flexible by adding modules to increase the ports that we can use."
"It would be wonderful if the WatchGuard team develops nice products for threat intelligence."
"If they could make the traffic monitoring easier that would be great. I don't use it that frequently, but I would like to see some improvements in the ease of use of that component, so it makes more sense. I know it's a technical component so there's going to be some difficulty trying to make that easier."
"They are working on cloud-based options. However, they do not have the options fully functional in their solution at this time."
"There's always room for improvement, especially if the threats are getting more sophisticated and the IT department cannot sufficiently meet this kind of sophistication with their own knowledge and experience. Knowing that this solution can get up to the level of addressing a lot of these threats is something that everybody wishes for. If we look at the dark web and the lawful web, they are two opposites, and if these two good and bad collide in the world of the internet, you want the best possible product—especially if you cannot get to that point of knowledge. I am just an individual and end user, with limited knowledge of usage. That's why I say there's always room for improvement, from their side and also from mine, because by knowing exactly what they can achieve and the knowledge that they can get on an everyday basis, and the portion that is understandable to me, it's an improvement for them as well."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"I would like to see more training and video documentation."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"The price of the solution could be improved."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"The interface for administration could be better. They should upgrade the management portal."
"There are a few features that are not compatible with the Azure cloud."
WatchGuard Firebox is ranked 13th in Firewalls with 79 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. WatchGuard Firebox is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our WatchGuard Firebox vs. Zscaler Internet Access report.
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