We performed a comparison between Akamai Enterprise Application Access and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Secure Access Service Edge (SASE) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks."
"The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"Application Access's most valuable feature is the accessibility of enterprise tech protection."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"The performance is good."
"Its frontend is user-friendly. It is easy to use for us."
"We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"The solution has two agents so should combine its enterprise application and security access into one agent."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"I would like to see support for custom applications."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"Palo Alto Prisma 10 came out over a year ago. Palo Alto added this identity management feature. The legacy way Palo Alto selected which user is sitting on an IP address it passes through has been clunky."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
"They could add more flexibility and improve product performance."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
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Akamai Enterprise Application Access is ranked 22nd in Secure Access Service Edge (SASE) with 3 reviews while Prisma Access by Palo Alto Networks is ranked 1st in Secure Access Service Edge (SASE) with 59 reviews. Akamai Enterprise Application Access is rated 9.0, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Akamai Enterprise Application Access writes "Very scalable, convenient, and stable protection against attacks". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Akamai Enterprise Application Access is most compared with Zscaler Zero Trust Exchange, Zscaler Internet Access, Appgate SDP, Netskope and Menlo Security Remote Browser Isolation, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Akamai Enterprise Application Access vs. Prisma Access by Palo Alto Networks report.
See our list of best Secure Access Service Edge (SASE) vendors, best Cloud Access Security Brokers (CASB) vendors, and best ZTNA as a Service vendors.
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