We performed a comparison between Alibaba Cloud and Oracle Cloud Infrastructure (OCI) based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The cost of hosting the solution is very reasonable. It's quite inexpensive."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"ECS is the most valuable feature of the solution."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"The installation is easy."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Technical support is good. We are partners with Oracle so we are always speaking with them."
"The main benefit is that you're getting all of the resources you require on a subscription base. So, you get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost."
"Just having the many options and features offered by the product through the cloud is a major benefit."
"The solution is easy to use."
"The most valuable features are the manageability and the user interface."
"Oracle does well when it comes to data privacy and security, which are critical."
"The feature I think should be improved is the option to rename the machines."
"A good feature of the solution is the clear roadmap it provides specifically from Oracle to PC, there are good options to use OTP."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The solution needs to improve its graphical user interface."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"Alibaba Cloud needs to increase availability in Thailand."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The user experience must be improved."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"The product roadmap strategy for some of the products is not clear."
"The solution needs improvement in support, performance, and features."
"It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time."
"The solution needs to improve the discovery and assessment of the existing infrastructure."
"Managed services for Postgres are not available in Oracle Cloud."
"Technical support could be more responsive."
"The Oracle Cloud platform remains complex, and despite the abundance of resources available, significant challenges can still arise during the migration process from a legacy or on-premise system. Conversely, smaller companies with less complicated systems, such as those with a two million budget, can migrate more easily."
"There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java."
More Oracle Cloud Infrastructure (OCI) Pricing and Cost Advice →
Alibaba Cloud is ranked 8th in Infrastructure as a Service Clouds (IaaS) with 17 reviews while Oracle Cloud Infrastructure (OCI) is ranked 3rd in Infrastructure as a Service Clouds (IaaS) with 91 reviews. Alibaba Cloud is rated 7.4, while Oracle Cloud Infrastructure (OCI) is rated 7.8. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Google Firebase and DigitalOcean, whereas Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and Google Firebase. See our Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI) report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
