We performed a comparison between AWS Systems Manager and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"The performance of Microsoft Intune is good."
"The stability is good."
"The stability of Microsoft Intune is good."
"It works well if you have a Microsoft environment."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"At the moment, Autopilot is the most valuable feature."
"It works pretty well for us."
"Has a variety of automation options."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution is user-friendly"
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"The solution's ability to scale is good."
"AWS provides Auto Scaling groups."
"Microsoft has done a good job with authentication solutions, such as single sign-on, or open authentication."
"Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace."
"Microsoft Configuration Manager gives different tools in one solution."
"The initial setup is fairly straightforward."
"The initial setup is straightforward and not too complicated."
"The most valuable feature of Microsoft Endpoint Configuration Manager is the software deployment. Additionally, Microsoft integrates most of the other solutions well with one another."
"Provides great insight into the functionalities of the data scope."
"This solution captures all the devices in our infrastructure."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"There is room for improvement in integration and security as well."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"The synchronization could be improved."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"The current challenge is that we can't pull any incidents from other accounts."
"AWS does not have EKS cluster backup."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Additional features can be added as per customer requirements."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Lacks sufficient integrations."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"It would be better if automation options were available. For example, in Nexthink or SysTrack, there is an analytical tool. Creating dashboards would be very easy if you implement the same thing in Microsoft. That report will be a daily cost to the customers and good revenue for our organization. The price also could be better. In the next release, we need to include some features like tables, dashboards, surveys, services, and metrics in the dashboard. Whatever we are implementing will be downloaded by a report. Apart from the report, we will telecast from the dashboard. It's very easy to compare, and it will be easy to telecast to the end-users."
"Microsoft Endpoint Configuration Manager could improve the integration."
"As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way."
"The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?"
"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."
"Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult."
"SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data."
More Microsoft Configuration Manager Pricing and Cost Advice →
AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. AWS Systems Manager is rated 8.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Affordable, easy to use, and easy to understand". AWS Systems Manager is most compared with Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation, BigFix and Chef, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and Red Hat Satellite. See our AWS Systems Manager vs. Microsoft Configuration Manager report.
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