We performed a comparison between Bigcommerce and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms."BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"There is a good community of developers for the platform."
"It is a very flexible solution."
"Commerce Cloud's best features include sales service and cloud marketing."
"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."
"I have found the list creation and dashboard customization features valuable."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."
"The implementation team can customise the implementation to customer needs."
"The theme editor that was recently added is wonderful, but it not totally intuitive."
"In terms of application performance, it could be a bit quicker."
"Pricing is a disadvantage because it is expensive."
"It is similar to ATG, but some features can be exchanged between the 2."
"We would like more interaction from Salesforce about new versions."
"Needs better access to code and customizability of the solution."
"Salesforce's technical support is not as good as Elastic Path."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"The solution should have more and faster reporting, as well as better performance."
Earn 20 points
Bigcommerce is ranked 14th in eCommerce Platforms while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 28 reviews. Bigcommerce is rated 10.0, while Salesforce Commerce Cloud is rated 8.0. The top reviewer of Bigcommerce writes "Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers ". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Allows for easy customization according to specific customer needs". Bigcommerce is most compared with SAP Commerce Cloud and HCL Digital Commerce, whereas Salesforce Commerce Cloud is most compared with Adobe Commerce, SAP Commerce Cloud, Oracle ATG, Shopify and HCL Digital Commerce.
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