We performed a comparison between Carbonite Server and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It seems reliable and easy to use."
"Technical support handled all our issues quickly and effectively."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The efficiency and convenience are excellent."
"Easy verification of things is the most valuable feature."
"The solution is very stable."
"I find the BMR/image and the recovery pieces are valuable."
"The solution is a free engine to help work with the container."
"It is very user-friendly. There is no wondering about what a feature does. It is easy to use."
"The near-synchronous replication is one of the primary reasons we're using Zerto because we have recovery intervals of sub-five seconds. On a scale of 10, where 10 is "very important", this feature is a 10."
"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
"If we lost our data center and had to recover it, Zerto would save us a great deal of time. In our testing, we have found that recovering the entire data center would be completed within a day."
"The stability is great; there's very little downtime. I don't have to worry that there will be a surprise update to one of the ZVRAs or the host that I have to contend with. We're given plenty of notice to plan ahead for an update. As far as losing service and downtime, we haven't had that happen."
"It reduced the backup recovery time of our main backup solution by several hours. It's reduced our time because before we have to build a system and restore the data, we install the application and restore the data that took us at least a good 24 hours to do that. And now it's really minutes for us to recover our backup solution."
"I really like how you can test the failover as often as you need."
"The orchestration and automation of the DR and how it replicates the VMs and then picks them up in the DR site have been most valuable."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The Hyper-V backup has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The stability has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"They do not yet have USB recovery but they are adding it in coming releases."
"There are still some pieces in testing that aren't automated. There are still some built-in scripts or workflows I wish Zerto would do out-of-the-box, versus having to PowerShell or have a vendor create it, or create it myself."
"When building out a VPG and doing the machine types within Azure, they were not coming across correctly. It would say it had a CPU and memory of a specific type, but it was not accurate... It was a bug and they were working on it."
"This solution could be improved if it met all the requirements that we look for including supporting multiple operating systems. We would prefer to use one solution for DR and backup."
"It would also be nice if you could update without having to download a new installation file for Zerto Virtual Manager. Within the app, it could prompt you to install and perform the installation from within the application. Generally, it's relatively easy to use, but it gets a little complex when customers have special network requirements and need to customize how long they want the save points to be retained. We need to work with the storage team on the backend to see what makes the most sense for the client."
"The syncing of the replication needs improvement. My experience has been that, every once in a while, when you go to do a failover, it tells you it's not syncing. Then you have to troubleshoot and figure out why it's not fully synced up."
"From the relationship standpoint, we have never had a local rep in South Bend, Indiana. It has always been somebody in Boston, and there is not a lot of communication. That is one of the big things. We would like help driving the business and talking to our sales people as well as more involvement from them. We could really utilize it more, drawing more customers in, but we need help with that."
"The RPO for our SQL server has room for improvement."
"Now, everything is moving to the cloud and many modern app solutions are based on virtualization and cloud, however, for situations where Unix platforms are used, we'd like them to be able to support that."
Carbonite Server is ranked 36th in Backup and Recovery with 7 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Carbonite Server is rated 8.2, while Zerto is rated 9.0. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Carbonite Server is most compared with Veeam Backup & Replication, Oracle Data Guard, Azure Backup, AvePoint Cloud Backup and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Veritas NetBackup. See our Carbonite Server vs. Zerto report.
See our list of best Backup and Recovery vendors and best Cloud Backup vendors.
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