We performed a comparison between SentinelOne Singularity Complete and Cisco Secure Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Cisco Secure Endpoint stands out for its threat-hunting capabilities, sandboxing, and swift response to attacks. Users also praised the solution's seamless integration with Talos for continuous protection. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Cisco Secure Endpoint could benefit from more scenario-based information and a simpler, more customizable main dashboard. Integration with artificial intelligence and IoT is another area for improvement.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Users said Cisco support is efficient and responsive, and customers also found it easy to find answers in the documentation without help. Some users recommend enhancing training programs and streamlining management consoles to further enhance the level of support provided.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Setting up Cisco Secure Endpoint is generally considered to be straightforward, but some users reported challenges related to agent behavior and configuration. The initial installation involves downloading an agent and installing it on endpoints, and the total deployment time ranged from a week to several months.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Cisco Secure Endpoint's pricing is also seen as fair, though some users requested additional discounts, particularly for educational purposes.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Cisco Secure Endpoint offers cost savings and the potential to earn money by extending services.
Comparison Results: Our users prefer SentinelOne Singularity Complete over Cisco Secure Endpoint. Users commended SentinelOne for its reliable threat resolution and valuable features including automated threat remediation and comprehensive event data analysis. Users found the pricing reasonable and reported positive customer service experiences.
"The most valuable feature is the analysis, because of the beta structure."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The solution was relatively easy to deploy."
"This is stable and scalable."
"The product's initial setup phase was very simple."
"The product itself is pretty reliable. The security features that it has make it reliable."
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"The anti-ransomware capability to analyze the threats and user-friendliness are the most valuable features."
"The XDR capability is quite good."
"The deep visibility and the ability to perform security investigations and assess our endpoint security posture are the most valuable features."
"The best thing is it has a secure shell command that you can use to get into any endpoint and do some jobs."
"In incidents, SentinelOne's remediation is excellent; we can immediately see if the threat type is dynamic or static."
"The best feature of SentinelOne Singularity Complete is that you don't need to configure a lot with it because it provides an unmatched layer of protection out of the box."
"The protection SentinelOne Singularity Complete provides to our endpoint devices in terms of cybersecurity is valuable."
"I really love how simple and effective the product is. I really love the visibility it gives me into the endpoint. I really love that they open their product to the customer to enhance it with custom-made software, giving you the APIs to program it. Those are all things competitors don't have."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The only minor concern is occasional interference with desired programs."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution should address emerging threats like SQL injection."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The initial setup of Cisco Secure Endpoint is complex."
"The GUI needs improvement, it's not good."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"The reporting and analytics areas of the solution need to be improved."
"Due to the complexity of the technology that is used and its advanced threat detection capabilities, it is possible to encounter many delays in operation."
"It's pretty good as it is, but its cost could be improved."
"Its price is okay for us, but it can always be better. There's always room for improvement when it comes to pricing."
"It cannot currently block URLs over websites."
"We had some stability issues when we started working with SentinelOne."
"Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed."
"It can be a little daunting at first. With the deep visibility feature, if I had more insights into how to troubleshoot things better, that would be helpful. Their documentation could be a lot better. It could be more in-depth."
"One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them."
"The role-based access is in dire need of improvement. We actually discussed this on a roadmap call and were informed that it was coming, but then it was delayed. It limits the roles that you can have in the platform, and we require several custom roles. We work with a lot of third-parties whom we rely on for some of our IT services. Part of those are an external SOC function where they are over-provisioned in the solution because there isn't anything relevant for the level of work that they do."
"The previous vendor had a lot more features and capabilities under the license. For example, I lost DLP as Sentinel One does not have DLP."
"The agent update is not the most intuitive process, but I understand why they do it. We have a pretty vertical 64-bit environment for Windows. That is pretty much all we have, but we get alerts for things like the new Linux endpoint or things that do not apply to us. That is probably the only thing that I do not like. There may be some way to turn that off so that I do not get endpoint update alerts from platforms that are not applicable to our system, enterprise, or network."
"It's fine. It's correcting all the EFC files with a virus. All the achievements, maximum EFC files. Many EFC files will be flagged as a virus. Some virus databases need to be updated. The model is good at finding many EFC files. The trouble is it needs to be updated."
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Cisco Secure Endpoint is ranked 9th in Endpoint Detection and Response (EDR) with 45 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. Cisco Secure Endpoint is rated 8.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Cisco Umbrella, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Check Point Harmony Endpoint. See our Cisco Secure Endpoint vs. SentinelOne Singularity Complete report.
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