We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"The most valuable feature of Citrix Workspace is its security."
"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."
"It is a good product. I don't have any complaints."
"The price and user interface are great."
"It is a stable solution."
"With this product, everyone can have a similar kind of desktop environment."
"It is a very scalable solution."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"The most valuable features are it is fast and cost-effective."
"Installing Microsoft Desktop Services is straightforward."
"The performance is one of the main features of this solution."
"It's almost an out of the box function once you have installed the other components."
"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"The tool shares computer resources perfectly."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"The most valuable features of the solution are ease of use and the simple environment."
"The ITSM adapters need to be enhanced."
"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"If there are connectivity issues, there are stability issues."
"Citrix duplicates multiple processes."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"The product's technical support services need improvement."
"The product is currently not working well in hosting conferencing software like Zoom, Team, and Salon."
"It takes time to load."
"Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license.""
"The solution should have better security."
"The solution isn't as good as the Citrix option."
"Security in the connection between us and our clients' servers is something that can be improved."
"The product is not very scalable."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"There could be some improvement in the integration of the solution."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 7th in Virtual Desktop Infrastructure (VDI) with 26 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews. Citrix Workspace is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX, Nerdio and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.