We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"I like the way it can assess our system."
"It's part of the Microsoft Operating system and is free."
"We use it to connect to the legacy system."
"It's scalable enough for our needs and very reliable."
"The performance meets our requirements and the stability is good."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"The product is stable."
"Microsoft Remote Desktop Services is scalable."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"The solution is very stable. We've never had a problem with it."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"The most valuable feature of TeamViewer is user-friendliness."
"The quality of the call and the quality of the sharing have been excellent."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"The solution is scalable."
"The solution should have better security."
"I would like to be able to leverage it on other operating systems."
"It could be more user-friendly."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"We are searching for a product with better remote access and remote sessions."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"The only issue I experienced was with the initialization of the session, which affected the stability of the solution."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"I'm not sure if they provide good quality audio alongside screensharing."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"A feature that they could add is chat with sound to talk."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, Citrix Workspace, VMware Workstation, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, BeyondTrust Remote Support and Webex. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.