We compared Cohesity DataProtect and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"Converged system. It makes much more sense to have the backup server running on the same hardware as the storage for backup and recovery."
"We like that we can use production data to run intensive reports that would otherwise bog down the production server."
"Cohesity DataProtect is user-friendly and straightforward. The setup process was effortless, and both the backup and restore operations are speedy."
"The restores are easy to do and have made it so that we can incorporate restores into our troubleshooting processes."
"The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection."
"We are saving valuable datacenter rack space, which is critical as we evaluate co-location options."
"We are happy with the support provided by Cohesity for the issues we've come across."
"It's completely reliable and easy to restore."
"Zerto's user-friendliness is valuable."
"The replication piece with the built-in WAN compression is important because the network circuit that we send our replication traffic across isn't actually behind our normal WAN accelerators. We were able to use Zerto's built-in WAN acceleration to help those workloads compress."
"Zerto is extremely easy to use. You set it and forget it."
"Since we are at a bank, there are certain protocols in place where we need to have RPO and RTO times of two hours or less. Zerto does a great job of setting those times and alerting us if those can't be met. We have our help desk actively monitoring that. It is extremely helpful that Zerto lists what is falling out of compliance in regards to RPO and RTO. It has been great in that regard."
"I give Zerto's stability a nine out of ten."
"Its ease of use is most valuable. The online documentation is very clear and helpful. We are able to solve a lot of problems on our own without having to contact support."
"It's very stable. It doesn't require a lot of intervention."
"The continuation to the public cloud has been especially helpful where I can pretty much work with things like hosts and clusters as part of the data center."
"The GUI is in need of improvement."
"We would like it to have more capabilities for different kinds of PaaS or SaaS services in the Azure cloud, such as Azure SQL or Azure Cosmos DB."
"I would like to see Cohesity have the ability to do a file level restore from a Windows server, which is storing data on dynamic disk."
"In terms of what could be improved, it just needs some maturity."
"The platform has certain limitations, mostly stemming from the restrictions imposed by the VMware API and some other factors. One area where there is room for improvement is the tracking of replicated copies, especially in the context of remote archive duplication."
"I would like to see Microsoft Exchange DAG supported as soon as possible."
"Better documentation is needed because the lack of information has necessitated having our team depend more heavily on Cohesity support."
"The support team sometimes takes a long time to resolve issues, although, in our experience, these have been specific things like SQL blobs."
"With the VPG (virtual protected group) it would be nice if you could pick individuals in the grouping instead of having to failover the whole group."
"I don't feel like we're a big enough customer to warrant being called every week or every month but it would be good to get a little bit more contact with a salesperson or engineer group."
"The interface is the only thing that we've ever really had an issue with. It's gone through some revisions. The UI, it's not clunky, but it's not as streamlined as it could be. Some of the workflow things are not as nice as they could be."
"In terms of improvement, it would be helpful if the implementation team had a better best practices guide and made sure things like the journaling are very clearly understood."
"The tech support on my latest issue wasn't so great. I had to figure a lot of stuff out myself. It could be that I had a Level 1 tech who was new or something, but it seemed like the tech was spitballing, which does not help me."
"It would be nice to have the option to do automatic failover, but right now the only option is manual."
"Certain areas were designed and work fine for VMware but are under development for Hyper-V. Eventually, all features will work for both platforms."
"If I had to pick anything, it would be the documentation for upgrades. They need to make it easier for users to do upgrades without having to contact support, by providing better documentation for that."
Cohesity DataProtect is ranked 8th in Backup and Recovery with 69 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Cohesity DataProtect is rated 9.0, while Zerto is rated 9.0. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Druva inSync, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Dell PowerProtect Data Manager. See our Cohesity DataProtect vs. Zerto report.
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