We compared Commvault Complete Data Protection and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. IBM Spectrum Protect is praised for its ability to integrate with tape libraries and its customization options. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"We use the solution for cloud and data backup."
"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."
"I like the product because of its simplicity and the fact that it provides one single interface for managing everything, including storage, data, and policies."
"The product has the best features for scaling up and administering all the solutions from a single platform."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area."
"The Commvault Complete Data Protection interface is straightforward to use."
"Forever incremental - allows TSM to optimize storage needs."
"IBM Spectrum Protect is stable."
"Data archiving is easier and less time-consuming."
"Some of the people in our group, like our DBAs and non-technical people, can restore some stuff themselves via Spectrum Protect. That is how simple it is."
"The business value comes from the capability to overcome data losses."
"It is also a product that has been maturing for a long time. This is good because customers need reliability in their enterprise initiatives."
"It allows us to have one interface."
"Incremental forever: This feature helps us reduce backup time and backup storage space."
"The product does not provide an option to save a copy of data on-premises."
"The initial installation is straightforward and took approximately two days. However, the process could be more simple."
"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."
"Sometimes the web page doesn't work. I don't know if it's an outage or if there is maintenance going on in the background. From time to time, Commvault will suddenly stop taking backups for some intervals."
"The customer support is not good."
"I think there is room for improvement with the reports. They are a little poor."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"With respect to the cloud, they need to offer more integrations."
"The administration tools for GI need improvement, as the current assessment suggests shortcomings in the back-end system."
"We are not so happy with the technical support because dealing with them is not easy. We have a very complicated environment, therefore I understand for a support person that it is not easy to troubleshoot it."
"We have had some problems about using storage agents on the X6 environment. It is not quite stable, but it is also not supported in a virtualized environment."
"Perhaps if they could add replication to a second site or third site from the same console, that would be helpful. Currently, we have to connect to another console."
"Anytime you are not very current and call in with an issue, it is hard to get it resolved. It will depend on how far back you go though."
"The usability of IBM Spectrum Protect could be improved, specifically additional features to the product in the operations center. Additional reporting facilities and stronger reporting tools such as build dashboards would be beneficial."
"The administration interface should implement more functionalities that exist only in the command line and needs improvement in how some reports are created."
"The installation process could be simplified."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Commvault Cloud is rated 8.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, Dell PowerProtect DD (Data Domain), Cohesity DataProtect and Rubrik. See our Commvault Cloud vs. IBM Spectrum Protect report.
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