We performed a comparison between Google Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to share documents."
"Google Cloud is user friendly and reliable. The most valuable feature is the security of Google Cloud."
"The features I found most valuable are the cloud run and cloud function."
"Cloud Run is pretty helpful."
"The infrastructure is easy to manage."
"The most useful feature of Google Cloud is that it's basically completely managed or fully managed. There is no administration or maintenance needed from the user, and it's very simple to use."
"Good storage and ease of access."
"Google Cloud is very user-friendly."
"What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"There are no major performance issues in the solution."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"A very flexible solution."
"We've done a solid job managing past account history, enabling us to quickly review past activities and the contacts we've engaged with. Now, Salesforce has integrated a LinkedIn feature, streamlining the process by eliminating the need to manually input data into LinkedIn separately. This integration adds LinkedIn profiles to customer profiles, enhancing efficiency. They've also introduced a sales console platform."
"The solution is easy to use."
"I would improve the integration with other devices such as smartphones. It is integrated in our company, but I think it could be improved."
"When companies grow at a larger scale, they may shift to a different cloud services provider like AWS or Oracle."
"My only concern is that a number of the offerings are built on their own proprietary technologies which means means that, with respect to the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers."
"The management side for the database needs some work. Currently, you do everything from the APP. It would be nice to have an interface where you can go in and maintain data and deal with records and do something online."
"It would be nice if they could offer more free storage."
"The price of the solution could be more transparent."
"The documentation could be better."
"Google Cloud would benefit from more detailed practical hands-on training especially in your mother tongue, not just English."
"An expensive solution requiring a lot of configuration."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"The biggest challenge we had was the cost and the licensing."
"It's all set up for us in a way that establishes our account. We need to tag ourselves to opportunities. You have to tag yourself to the opportunity manually; you need to find it yourself and tag it."
"Some business functionalities could be improved."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
Google Cloud is ranked 5th in PaaS Clouds with 66 reviews while Salesforce Platform is ranked 7th in PaaS Clouds with 82 reviews. Google Cloud is rated 8.2, while Salesforce Platform is rated 8.2. The top reviewer of Google Cloud writes "Great for big data with off-the-charts scalability for storage and databases". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Google Cloud is most compared with Alibaba Cloud, Linode, Oracle Cloud Infrastructure (OCI), Pivotal Cloud Foundry and SAP S4HANA on AWS, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Pega BPM. See our Google Cloud vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
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