We performed a comparison between IBM MaaS360 and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"It's easy to manage and easy to configure."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"The tool's most valuable feature is Autopilot."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"Compliance and the policies that can be set are the most valuable features."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The solution is quite stable."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"Asset management is the most valuable feature and integral for device inventory."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency."
"Jamf Pro is the only product we can use at the moment because they are ahead of their competitors in zero-touch deployment for the end-user. Jamf Pro has a self-service feature that has helped us minimize our support cases. That's a feature the customers like very much."
"It is a great tool. Its ease of use is fantastic. It is very simple, and you don't really have a high learning curve with this."
"We have been able to successfully manage applications and inventory within our machines."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"Having the ability to automate our workflows has been great."
"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"It needs certificate provisioning for S/MIME purposes."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"The pricing can be expensive if you are not combining it with other products."
"User interface is basic and not very intuitive."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"The UI has room for improvement."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"It would be ideal to add support for the distribution of windows.exe applications."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"Technical support is in need of improvement."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"An easier way to deploy Full OS upgrades would be a great start."
"I am always complaining about the reporting side of things. I love how reporting lets us create custom reports, however, I also feel like it could use some updating."
"The list of applications for patch management isn't sufficient."
"The new remote support tool is still lacking features compared to other industry solutions."
"I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. IBM MaaS360 is rated 7.8, while Jamf Pro is rated 9.6. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". IBM MaaS360 is most compared with SOTI MobiControl, VMware Workspace ONE, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Kandji. See our IBM MaaS360 vs. Jamf Pro report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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