We compared Veritas NetBackup and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: On the other hand, opinions on Veritas NetBackup's setup complexity are diverse, with some finding it straightforward and others perceiving it as more intricate. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Veritas NetBackup prioritizes constant availability and quick access, also resulting in a positive ROI. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"Its incremental forever approach is valuable, so we don't have to load tapes to do a restore."
"It scales well for the amount of clients that we use with it."
"A robust tool which allows us to backup pretty much any environment, virtual or physical."
"Reliability: It has never had a problem with backups or restores. If you store something, it is there."
"It has to ability to backup DV2, Oracle, and Informix."
"The solution is really scalable."
"It is more efficient than most traditional backup solutions."
"Traditional storage works perfectly with it."
"There's a very nice central console for the administration of all of the instances."
"The most valuable features are the VMware VADP backups and the support for data domains."
"The documentation is good."
"DLO: Client for laptops."
"Deduplication is quite efficient. It is not a complex product. It is quite simple."
"It has a very good user interface."
"AIR and duplication, overall management and troubleshooting."
"Veritas NetBackup is a reliable, easy-to-use, and easy-to-deploy solution."
"Enhancements are required for backing up our virtual environment."
"It should have the ability to break down the data that's being backed up. It should have better reporting."
"They need to reduce the complexity and make the learning curve easier."
"It seems like they are a little behind on the integration to Azure Cloud as well as Amazon."
"It might be seen as leaning towards the legacy side, missing some features of newer solutions. The main drawbacks would be its complexity and high pricing."
"No one can fix every solution for backup and restore."
"We cannot take VMware backups for our banking data center environment."
"I am not really impressed with the Level 1 support, but once I get past that and go to Level 2, then we will usually get some type of resolution."
"It needs support for Kernel-based Virtual Machines (KVMs)."
"What needs to be improved in Veritas NetBackup is its interface, e.g. they should make it more user friendly. Scalability for this product could still be improved, particularly its hardware appliance scalability."
"NetBackup's reporting features are a little poor."
"The restoration method and the compression ratio need improvement."
"Improvements can be made to the service by providing better and more competitive ratios on data backups. The functionality for backups is there with Veritas, but I would like to see them optimize and enhance this feature more."
"It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing."
"GUI needs to be more user-friendly."
"This solution would benefit from a more friendly, web-based interface."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. IBM Spectrum Protect is rated 8.0, while Veritas NetBackup is rated 8.2. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". IBM Spectrum Protect is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, Commvault Cloud, Dell PowerProtect DD (Data Domain) and HPE StoreOnce, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Veritas Backup Exec and Zerto. See our IBM Spectrum Protect vs. Veritas NetBackup report.
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