We compared Jira and Polarion ALM based on our user's reviews in several parameters.
Jira stands out for its flexibility, customization, and robust workflow management system, with positive feedback on its collaboration features and customer support. Conversely, Polarion ALM is praised for its comprehensive project management capabilities and seamless integration with other tools. Feedback suggests that Jira could improve its user interface and customization options, while Polarion ALM users seek enhancements in the user interface, integration, performance, and stability. Both products offer positive returns on investment, with users highlighting value for money and favorable outcomes.
Features: Jira offers exceptional flexibility, seamless integration with other tools, robust workflow management, customization options, and comprehensive reporting. Polarion ALM stands out for its comprehensive project management capabilities, effective tracking and management, flexibility, customization options, seamless integration, and intuitive user interface.
Pricing and ROI: The setup cost of Jira is not explicitly mentioned in the summary, while for Polarion ALM, users mention that the cost of the software can be high but offers value for money. Some users also mention that the setup process for Polarion ALM is straightforward and easy to handle., While Jira has been praised for its efficiency, collaboration, and customizable features, user feedback suggests that Polarion ALM also offers positive outcomes and benefits for businesses.
Room for Improvement: Jira users have pointed out that its user interface is overwhelming and complex, lacking customization options and integration with other tools. Users also suggest better reporting and analytics features. On the other hand, Polarion ALM could improve its intuitive interface, integration with other tools, performance and stability, and provide more customization options based on user feedback.
Deployment and customer support: The reviews indicate that both Jira and Polarion ALM have varying durations for establishing a new tech solution. While some users spend three months on deployment and an additional week on setup, others reported one week for both deployment and setup. This suggests differences in how these terms are understood between the two products., The customer service experience in Jira is highly regarded and valued, with prompt and knowledgeable responses. Polarion ALM also provides highly satisfactory customer service, with timely and effective assistance from a knowledgeable and responsive team.
The summary above is based on 53 interviews we conducted recently with Jira and Polarion ALM users. To access the review's full transcripts, download our report.
"I can use Jira Query Language (JQL) to write queries to see the stories that are there for the current sprint. I can also sort them by assignment. I also use Jira is for burndown charts, which give an indication of how efficiently the squad is performing. I also use the Active Sprints function and a feature called Planning Poker."
"There are a lot of plugins in Jira and we purchase the ones we need."
"I think one of the most powerful features in Jira is the customization of fields and workflow."
"All departments can work with the same platform."
"In general, the GUI is nice."
"When we run the Jenkins pipeline, the build is already automatically connected to Jira. We've been able to integrate the ecosystem we created using this automation tool."
"The most valuable feature of Jira is the project package for development."
"We use it for capacity planning. We need to gauge and assess whatever is coming to our pipeline and then everything comes to the pipeline, appears as a pic, and then based on that, we create the story points and we take it from there."
"We had a nice experience with technical support."
"The initial setup of this solution was straightforward, and there were not too many problems with it."
"You can see the work ticket and you can circulate that within the teams. You can define your flows, customize according to your needs, and you can create dashboards and create the reports according to your needs."
"The best feature of Polarion ALM to me is its traceability link."
"Polarion ALM helps us better structure our customer requirements, and we can also validate the specs of our products against those. If anything changes on our side, we see the impact, and we can see the effect If a customer changes requirements."
"Scalability is good...The integration is quite good."
"Polarion ALM has some valuable tools for managing our targets and requirements. I think that's its best feature."
"Polarion ALM's integration is very good and easy to use."
"I would like to see it connecting to Git. That could be useful. We use it for Stash, but I think there is one for Git also. I don't know if it's a plug-in that exists already, but that could be nice."
"There could be some improvements in the project management and portfolio level features."
"The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily."
"They are not supporting in-house servers anymore and I think I've got until January to port this to something else."
"I struggle with Epics, how they are implemented in JIRA, because they don't work like any other Story, I see a list of Epics, but although I can order them, there are some mismatches with how the Epics are used compared to what Scrum expects, or what Story mapping expects an Epic to be."
"Sometimes, it is slow and hangs. We faced some stability issues where JIRA was down for a day. Also, we have lost some of our comments made in the JIRA because of downtime."
"For our company, we're thinking about not only project management solutions but also collaboration solutions, and maybe if Jira had a chart or quick commenting option, it would be great."
"We would like to see integration between Tempo and Jira."
"Based on my understanding, the tool's integration capabilities with multiple tools is an area of concern that Polarion needs to focus on more."
"Test management lacks an automated process."
"The ease-of-use could be improved a little."
"The interface for this solution needs to be made more user-friendly to provide a better user experience."
"One of Polarion's shortcomings would be planning. It can handle plans, but the planning feature is very basic."
"The user interface is not yet optimized."
"The configuration aspect of the solution is not easy. A person needs a lot of programming knowledge in order to successfully handle the job."
"The tool needs to improve its planning. It also needs to add more integrations."
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 266 reviews while Polarion ALM is ranked 8th in Application Lifecycle Management (ALM) Suites with 17 reviews. Jira is rated 8.2, while Polarion ALM is rated 7.8. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Polarion ALM writes "Though needing an improvement in reporting and time for extraction of the data, its integration capabilities are good". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and TFS, whereas Polarion ALM is most compared with Microsoft Azure DevOps, Codebeamer, PTC Integrity, GitLab and Jama Connect. See our Jira vs. Polarion ALM report.
See our list of best Application Lifecycle Management (ALM) Suites vendors.
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