We performed a comparison between Jira and Rally Software based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature that I have found most valuable is that it is a quite powerful user tracking system."
"We can create multiple boards for the same product backlogs."
"I've never had a bug or a bug message that I needed to open a ticket for."
"The integration of other open source tools with Jira is very useful. It allows us to create documents and transcriptions, making it versatile beyond software development."
"The links between tickets are very valuable and the boards I found to be configurable and usable. The boards allow some level of extended configuration and they can be customized according to our project needs. Additionally, it is easy to use."
"JIRA's technical support is absolutely fantabulous. I had used it in the past when I was working at my previous organization. And when we wanted to link it with a framework, they helped us out with the API we were looking for."
"The JIRA user interface looks great. It's an overall good experience. It's very intuitive in the sense that you understand how it's going to work. It's very self-explanatory, and it's beneficial overall."
"I have experience with Jira's bulk tracking and issue management. We use it to add new features to our product, fix bugs, and address customer feedback."
"We've actually used it for virtual PI planning. We have teams in different locations, and we actually virtually do PI planning, big-room planning, using the tools."
"It's a good platform to keep track of all the user stories across all projects. So rather than having one off Excel spreadsheets with all of the requirements, it is a good place to have all of that."
"The product has excellent customizable reports."
"Helps me plan an estimate of how soon or how far out we'll be able to deliver something."
"The Defect feature. In one view you can see all your defects and you can push them into the different releases."
"The most valuable feature of this solution is the Kanban board."
"The visibility it brings to the plan, the ability to capture tasks, and trace them all the way through the life cycle. Providing that visibility helps both me and the team, or teams, to be able to understand where we are in the development process."
"What I like most about Rally Software, in terms of using it for the agile process, is that it's clear, useful, and user-friendly. I also like that it has every field you can use for the Scrum process."
"Pretty much 70% - 80% of the Next-Gen Projects features are still to be developed."
"The integration could be better in Jira."
"I'd like to see better notetaking capabilities so every user can get notes when someone provides comments on a Jira ticket. So if they don't want to provide the comments on the Jira ticket, they can get the personal notes in a Jira tool for every profile."
"Sometimes it takes time to load the data."
"In Jira, sometimes developers are not getting alerts when Jira is moving out of the SLA to the product development team."
"Sometimes, we create the same bug with two or three different Jira tickets in my company, which leads to duplication, making it an area where improvements are required."
"The sprint-related graphics need to be improved."
"There is always a bit of a performance problem. It's a bit slow to load the whole data."
"We did submit an enhancement request. I think a lot of teams that do very large scale products have the same issue. They just do not realize it would help them."
"I'd like to be able to color code timeboxes, so I have an easy visual way to track the success of sprints."
"What I don't like about it is that it is really hard to find old work to reference information and use the reporting section of the application in terms of trying to analyze trends. If I am trying to find out which interfaces took this long and I want to compare and measure improvement from one quarter to another quarter, the reporting mechanism within Rally is very troublesome. They have an Excel plugin that you're supposed to use, but you literally have to pull the raw data out before you can do the analysis. You can't do it within Rally, and if you can, it is a secret, and I don't know how to do it. It should have better, easier, and user-friendly reporting without having to use the Excel add-in. It is very clunky. There is a lot of data in there, but it is not organized in such a way that makes it intuitive. You really have to kind of look for where do you put your documentation or dates. Some customization is available, but it is not plug-and-play like Jira. When I switched from TFS to Jira, I just went and started using Jira, whereas with Rally, you kind of have to really get in and figure out what you need to do before you set stuff up, or you're going to get yourself stuck. You can just start using Jira and be successful."
"In Rally Software, the connection with GitLab and GitHub needs improvement."
"Rally Software is highly complex, and it takes some effort to get everything tied together. But once you do, it's a satisfying experience, and the result looks beautiful. Azure, ServiceNow, and Jira do not have all the features that Rally Software provides in one place, making it an exceptional tool for project management."
"The navigation within the tool sometimes is a little tricky for me. I'm sure with more use, more practice, I'll become accustomed to it, but some of the things just aren't intuitive."
"We want Rally to generate OKRs, to allow teams to record the OKRs, and then the OKRs can be mapped to the epics and there is organizational alignment."
"It is hard to track the changes. For example, we're in sprint 25, and then we have 26, 27, 28, and 29. Throughout that whole time, we're developing pipelines in Azure, moving to GitHub, creating pipelines, and working with teams. But sometimes, we need to revisit specific decisions made in previous sprints, like pipeline details. Maybe it's in our Azure Wiki, GitHub, or Teams, but it's not always consistent. I wish I could search for all tasks or stories related to that particular effort without needing to know everyone's individual stories or features."
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 266 reviews while Rally Software is ranked 6th in Application Lifecycle Management (ALM) Suites with 116 reviews. Jira is rated 8.2, while Rally Software is rated 8.2. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Rally Software writes "Good discussion and note-taking capabilities but hard to track the changes". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Polarion ALM and TFS, whereas Rally Software is most compared with Microsoft Azure DevOps, TFS, Jira Align, OpenText ALM / Quality Center and GitLab. See our Jira vs. Rally Software report.
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