We performed a comparison between Moogsoft and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"I like the prediction features."
"The Event Management feature is quite valuable."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Moogsoft's most valuable features are event management, correlation, and observability."
"Moogsoft is easily deployable and ready to use."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"Splunk Enterprise Security offers two valuable features: the Common Information Model and arrangement modules."
"Without Splunk Enterprise Security, it would be difficult for us to manage and prioritize alerts. There's a potential to lose track of important notifications, and it's essential to our security that we do not miss anything. Splunk has improved our investigations because the reporting and dashboarding make things so much easier. We can provide weekly or monthly reports. I also like Splunk's ability to integrate."
"We have a one stop dashboard for health of some of our services where you can click in and it takes you to other dashboards that have custom near real-time metrics that show the application's health."
"The alerts are very effective."
"The dashboard and reporting are very good... It provides very good visibility in a hybrid cloud environment, and you can build custom utilization APIs using Splunk."
"Positive features include replication capabilities, software development kits, and the architecture."
"The solution's most valuable features are its ability to transact in the cloud and its ability to onboard data easily with minimum connectors."
"It is the best tool if you have a complex environment or if data ingestion is too huge."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"They should consider including Chatbot."
"The documentation and flexibility for generic integration could be improved."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"Integrating tools and creating use cases could be easier. It's hard for a junior security engineer with only a couple of years of experience to write use cases. They can do it, but it's much easier in a solution like IBM QRadar. Setting conditions is like a multiple-choice type of thing. It's a more user-friendly process."
"The training was mostly sales-focused, like how to monitor your sales. It was hard to then come back from doing the training and try to switch it to a cybersecurity focus because all the training we did was sales oriented. The basic training didn't really touch on any kind of cybersecurity use cases or anything like that. That would have been great to see in the training."
"Its reporting can be improved. That's the only complaint I have heard. I don't need the reporting part, but I know that other people in the organization need it."
"There can be a bit of complexity around some fields during the initial setup."
"Sometimes the communication with support happens with multiple staff. They should reduce the time to resolution."
"Missing capability for audio/video and image processing."
"The prices are complicated as we operate in a small third-world country."
"Splunk can be an expensive solution. Technical support could be improved as well."
Moogsoft is ranked 6th in IT Operations Analytics with 11 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 246 reviews. Moogsoft is rated 7.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Moogsoft is most compared with ServiceNow IT Operations Management, OpsRamp, BigPanda, Dell CloudIQ and SolarWinds NPM, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Microsoft Sentinel. See our Moogsoft vs. Splunk Enterprise Security report.
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