We compared Nagios XI and ScienceLogic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. ScienceLogic is highly regarded for its serverless and agent connectivity, versatile graphs and personalized dashboards, AIOps, and event management capabilities, as well as its AI and machine learning features.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. ScienceLogic can enhance its documentation, Power Packs, notification features, and automation options.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. ScienceLogic's customer service is generally considered responsive and professional. However, a few users reported delayed response times and support engineers with limited expertise.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. ScienceLogic's initial setup is described as simple and efficient. The deployment process can be completed within a few hours or a couple of weeks.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. Opinions on the price of ScienceLogic were mixed. Pricing is determined by the number of network devices or endpoints, and there are no hidden charges.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. ScienceLogic improves troubleshooting and minimizes network outages.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. ScienceLogic is praised for its serverless and agent connectivity, effortless setup, and customized dashboards. However, it lacks detailed documentation and automation options.
"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"This is a very good solution and it is simple to use, for any company."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"Nagios XI is stable."
"I can monitor a phone on a desk to very big servers of any company."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"I can monitor a software made in-house to software of bigger companies."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"One of the valuable features is rapid dashboards."
"The most valuable features of ScienceLogic are AI and machine learning."
"The best feature is the highly flexible graphs."
"Power packs."
"The power flow is great."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"Technical support is an area that needs improvement. It is not available 24/7."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"I would like to see support for notification via SMS."
"It can be quite difficult to know which drivers and agents to use when setting up."
"There are often bugs in new releases."
"The product must educate its strategic partners for deployment."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They need a little more self-service."
"ScienceLogic could improve the implementation, it could be made easier."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They should add CLI command modes and scripts for high performance."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
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Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews while ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews. Nagios XI is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our Nagios XI vs. ScienceLogic report.
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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.