We compared Nakivo and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Zerto offers excellent data protection, and it’s easy to create VMs. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup. Users say Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Nakivo's support is praised for being quick, considerate, and attentive. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The product is good for protecting very low-budget offices, whereas other solutions fail in terms of cost and footprint of the VMs involved."
"Nakivo is an easy-to-use, robust and cost-effective backup solution. I highly recommend it."
"It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup."
"The price is much lower than competitors that do the same function."
"The main advantage from our perspective is the ability to plug this solution into an existing infrastructure on a cheap device and point the backup at the server targets and configure the backup options in a simple menu; linking to a cheap cloud resource for a simple solution for off-site storage."
"Nakivo Backup and Replication's web-based management interface enables intuitive, rapid, and seamless configuration and management of all backup and recovery functionality across the enterprise."
"It is fast, simple, powerful, and has a price without competition."
"The speed of the backups and replications is fantastic and, for the most part, the simplicity of use has been wonderful."
"The ability to have a RPO of seconds has enabled us to restore data to just before an incident has occurred, which certainly saves a lot of time and money."
"The most important features are the simplicity of recovery and the wider capabilities and feature sets than VMware SRM has."
"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
"The near-synchronous replication is key. That has allowed us to provide the low RPOs that we promise. For key systems, that has been the deciding factor."
"We've never had any major headaches with the virtual-protection groups. They seem to work exactly as they should. If there's ever an issue with replication, we know right away, so it's all been very reliable."
"Since we are at a bank, there are certain protocols in place where we need to have RPO and RTO times of two hours or less. Zerto does a great job of setting those times and alerting us if those can't be met. We have our help desk actively monitoring that. It is extremely helpful that Zerto lists what is falling out of compliance in regards to RPO and RTO. It has been great in that regard."
"Files can also be extracted from the VMDK at the remote site even when the VM is off."
"There are a lot of valuable features. The basics of what it does to replicate and recover things within minutes is awesome. It's far above anything that any of the competition has. We offer other disaster recovery software but primarily use Zerto for recovery times and the number of recovery points because of how fast and easy it is. It's so much better."
"We'd like to see more cooperation with Synology. It can be enhanced to get updates published faster to Synology's store."
"It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time."
"Sometimes, for some VMs and some Windows Server versions, specifically old versions (aka server 12 or older) fail due to the VSS writer error or locking file system."
"The reporting features could be enhanced to provide more detailed and customizable reports for better insights into backup operations."
"The product needs to improve backup speed and replication speed."
"They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade."
"In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."
"Their product is good and it meets our requirements, however, new features are also most welcome and we never hesitated to try new features."
"In Azure... We have to make sure that every resource group is tagged correctly, with the correct team and department because we have to bill them at the end of the month. The problem is that Zerto does not have that ability. When the product fails over or migrates a VM from on-prem, or even within Azure, to another site, it does not give you the option of selecting an existing resource group."
"We're not fully satisfied with the support team."
"It needs to support more public cloud."
"We wanted to shut down the dev environment to focus on the prod environment. We couldn't find any option in Zerto to do that."
"The RPO for our SQL server has room for improvement."
"The only issue that I observed was that depending on the number of virtual machines that are being replicated, you will have to provision the appropriate bandwidth for the link that the replicated systems will traverse."
"Zerto is too reliant on VMware's vCenter. It's tough to upgrade, move, or do anything related to virtual servers with vCenter."
"We do have some sites that are very low-bandwidth sites. Zerto is able to set throttling in the solution, but the throttling is set at a site-wide level. In those instances that have very low bandwidth, I can't reduce the throttling on that site. It would be nice if there were a way to control the throttling by the protection group for a specific workload."
NAKIVO Backup & Replication is ranked 5th in Disaster Recovery (DR) Software with 85 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 236 reviews. NAKIVO Backup & Replication is rated 9.4, while Zerto is rated 9.0. The top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and VMware Cloud Disaster Recovery. See our NAKIVO Backup & Replication vs. Zerto report.
See our list of best Disaster Recovery (DR) Software vendors and best Backup and Recovery vendors.
We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
