We performed a comparison between Okta Workforce Identity and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"We find the solution to be stable."
"The tool helps improve our security and productivity."
"Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are two different components that I haven't seen in other products."
"It is a very stable solution."
"The solution so far has been very stable."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
"The scalability is pretty good."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"It is straightforward to set up."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"It is a stable solution."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"The solution is very expensive."
"The guest user access could be improved."
"On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user."
"Support could be a bit faster."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
"In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"The DX layer could be better if it had improved visibility."
"I can't speak to any missing features."
"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."
"Zscaler Private Access needs to improve its collaboration with applications without compromising security."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
Okta Workforce Identity is ranked 6th in ZTNA as a Service with 59 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Okta Workforce Identity is rated 8.4, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Perimeter 81. See our Okta Workforce Identity vs. Zscaler Zero Trust Exchange report.
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